Lenovo ThinkCentre M80q User Manual

Software problems
Problem Solution
Some programs do not work as expected.
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with the computer.
Refer to the information supplied with the software for more
information.
b. Verify that other software works correctly on the computer.
c. Verify that the software you are using works on another
computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the
program or the help system of the program.
• Update the program.
• Uninstall the program and then reinstall it. To download a
program that is preinstalled on your computer, go to
https://
pcsupport.lenovo.com
and follow the on-screen instructions.
Diagnostics
Use diagnostic solutions to test hardware components and report operating-system-controlled settings that
interfere with the correct operation of your computer.
Lenovo diagnostic tools
For information about Lenovo diagnostic tools, go to:
https://pcsupport.lenovo.com/lenovodiagnosticsolutions
Recovery
This section introduces the recovery information of the Windows 10 operating system. Ensure that you read
and follow the on-screen recovery instructions. The data on your computer might be deleted during the
recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.
Restore system files and settings to an earlier point
1. Go to Control Panel and view by large icons or small icons.
2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.
Restore your files from a backup
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your
data earlier with the tool.
1. Go to Control Panel and view by large icons or small icons.
2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions.
Reset your computer
In the resetting process, you can choose to keep your files or remove them when you reinstall the operating
system.
Note: The items in the graphical user interface (GUI) might change without notice.
Chapter 6. Troubleshooting, diagnostics, and recovery 31

Lenovo ThinkCentre M80q Specifications

General

Audio chip	Realtek ALC233VB
Audio system	High Definition Audio
Product type	Mini PC
Number of speakers	1
Motherboard chipset	Intel Q470
Password protection type	HDD, Power on, Supervisor
Volume	1 L
Product color	Black
Placement supported	Vertical
Cable lock slot type	Kensington
Processor cache	16 MB
Processor cores	8
Processor family	Intel® Core™ i7
Processor threads	16
Processor frequency	2 GHz
Processor cache type	Smart Cache
Configurable TDP-down	25 W
Processor manufacturer	Intel
Processor boost frequency	4.5 GHz
Configurable TDP-down frequency	1.3 GHz
Memory slots	2x SO-DIMM
Internal memory	16 GB
Memory channels	Dual-channel
Memory clock speed	2933 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	64 GB
Memory layout (slots x size)	1 x 16 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe, PCI Express 3.0
Storage media	SSD
SSD form factor	M.2
Optical drive type	No
Total storage capacity	512 GB
Operating system language	DEU, DUT, ENG, FRE, ITA
Operating system architecture	64-bit
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics 630
On-board graphics card family	Intel® UHD Graphics
Power supply	135 W
Antenna type	2x2
LAN controller	Intel® I219-LM
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Bluetooth version	5.1
Cabling technology	10/100/1000Base-T(X)
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Intel Wi-Fi 6 AX201
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	3
Certification	EPEAT Silver, ENERGY STAR 8.0, ErP Lot 3, TCO Certified 8.0, RoHS, MIL-STD-810H
Sustainability certificates	ENERGY STAR, TCO, EPEAT Silver, RoHS

Weight and Dimensions

Depth	183 mm
Width	179 mm
Height	31 mm
Weight	1250 g