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Lenovo ThinkPad P17 Gen 1 User Manual

Lenovo ThinkPad P17 Gen 1
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Error messages
If you see a message that is not included in the following table, record the error message first, then shut
down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 38.
Message
Solution
0190: Critical low-battery error
The computer turned off because the battery power is low. Connect the ac power
adapter to the computer and charge the batteries.
0191: System Security - Invalid
remote change requested
The system configuration change has failed. Confirm the operation and try again.
0199: System Security - Security
password retry count exceeded.
This message is displayed when you enter a wrong supervisor password more
than three times. Confirm the supervisor password and try again.
0271: Check Date and Time
settings.
The date or the time is not set in the computer. Enter the UEFI BIOS menu and set
the date and time.
210x/211x: Detection/Read error
on HDDx/SSDx
The storage drive is not working. Reinstall the storage drive. If the problem still
exists, replace the storage drive.
Error: The non-volatile system
UEFI variable storage is nearly
full.
Note:
This error indicates that the operating system or programs cannot create, modify,
or delete data in the non-volatile system UEFI variable storage due to insufficient
storage space after POST.
The non-volatile system UEFI variable storage is used by the UEFI BIOS and by
the operating system or programs. This error occurs when the operating system
or programs store large amounts of data in the variable storage. All data needed
for POST, such as UEFI BIOS setup settings, chipset, or platform configuration
data, are stored in a separate UEFI variable storage.
Press F1 after the error message is displayed to enter the UEFI BIOS menu. A
dialog asks for confirmation to clean up the storage. If you select “Yes”, all data
that were created by the operating system or programs will be deleted except
global variables defined by the Unified Extensible Firmware Interface
Specification. If you select “No”, all data will be kept, but the operating system or
programs will not be able to create, modify, or delete data in the storage.
If this error happens at a service center, Lenovo authorized service personnel will
clean up the non-volatile system UEFI variable storage using the preceding
solution.
Fan error. Press ESC to startup
with limited performance
The thermal fan might not work correctly. After the error message is displayed,
press ESC within five seconds to start up the computer with limited performance.
Otherwise, the computer will shut down immediately. If the problem still exists
when you starts up next time, have your computer serviced.
34 P17 Gen 1 User Guide

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Lenovo ThinkPad P17 Gen 1 Specifications

General IconGeneral
BrandLenovo
ModelThinkPad P17 Gen 1
CategoryLaptop
LanguageEnglish

Summary

Meet Your Computer: Front Components

Meet Your Computer: Base Components

Meet Your Computer: Left Ports

Meet Your Computer: Right Ports

Meet Your Computer: Rear Ports

Meet Your Computer: Bottom Features

Meet Your Computer: USB Connectors

Getting Started: Pointing Devices

Using the TrackPoint Pointing Device

Detailed guide on using the TrackPoint pointing stick and its buttons.

Getting Started: Trackpad Usage

Using the Trackpad Functions

Instructions on navigating and performing actions using the trackpad surface.

Getting Started: External Display

Exploring Your Computer: Thermal and Connectivity

Connecting Bluetooth Devices

Steps to connect Bluetooth devices like keyboards, mice, or speakers to the computer.

Securing Your Computer: Physical Security

Securing Your Computer: Fingerprint Authentication

Enrolling and Using Fingerprints

Guide to enroll fingerprints via Settings for secure system login.

Securing Your Computer: Password Management

Understanding UEFI BIOS Password Types

Explanation of Power-on, Supervisor, and System Management passwords in UEFI BIOS.

Securing Your Computer: Password Operations

Setting and Managing Hard Disk Passwords

Guide to setting user or master hard disk passwords for data protection.

Password Management Procedures

Procedure for setting, changing, and removing passwords within the UEFI BIOS menu.

Securing Your Computer: Password Recovery and Protection

Forgetting System Passwords

Steps for recovering forgotten power-on, hard disk, supervisor, and system management passwords.

Configuring Advanced Settings: UEFI BIOS Overview

Understanding and Entering UEFI BIOS

Introduction to UEFI BIOS and how to access the setup utility.

CRU Replacement: Component Identification and Safety

CRU Replacement: Bottom Door Procedure

CRU Replacement: M.2 SSD Procedure

CRU Replacement: Keyboard Procedure

Help and Support: Error Message Details

Troubleshooting Specific Error Codes

Solutions for various error messages including battery, security, storage, and fan errors.

UEFI Variable Storage Full Error

Explanation and resolution for errors indicating the UEFI variable storage is nearly full.

Help and Support: Beep Error Diagnostics

Help and Support: Contacting Lenovo

Preparing for Lenovo Support Contact

Information to record before contacting Lenovo support for troubleshooting.

Lenovo Customer Support Center

Information on how to contact the Lenovo Customer Support Center for assistance.

Help and Support: Warranty Services

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