Lenovo ThinkPad T61 User Manual

Chapter 6. Getting help and service
Getting help and service
If you need help, service, technical assistance, or just want more information
about ThinkPad computers, you will find a wide variety of sources available
from Lenovo to assist you. This section contains information about where to
go for additional information about ThinkPad computers, what to do if you
experience a problem with your computer, and whom to call for service
should it be necessary.
Microsoft Service Packs are the latest software source for Windows product
updates. They are available via Web download (connection charges may
apply) or via a disc. For more specific information and links, please go to the
Microsoft Web site at http://www.microsoft.com. Lenovo offers Up and
Running technical assistance with installation of, or questions related to,
Service Packs for your Lenovo-preinstalled Microsoft Windows product. For
information, please contact the Customer Support Center at the phone
number(s) listed in “Worldwide telephone list” on page 47. Some fees might
apply.
Getting help on the Web
The Lenovo Web site on the World Wide Web has up-to-date information
about ThinkPad computers and support. The address for the Personal
Computing home page is http://www.lenovo.com/think.
You can find support information for your ThinkPad computer at
http://www.lenovo.com/think/support. Research this Web site to learn how
to solve problems, find new ways to use your computer, and learn about
options that can make working with your ThinkPad computer even easier.
Calling the Customer Support Center
If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone through
the Customer Support Center. The following services are available during the
warranty period:
v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
© Copyright Lenovo 2007 45

Lenovo ThinkPad T61 Specifications

General

Bus type	FSB
Tjunction	100 °C
Processor cache	4 MB
Processor cores	2
Processor model	T7300
Processor family	Intel® Core™2 Duo
Processor series	Intel Core 2 Duo T7000 Series
Processor socket	PBGA479, PPGA478
Processor codename	Merom
Processing Die size	143 mm²
Processor frequency	2 GHz
Processor cache type	L2
Processor lithography	65 nm
Processor manufacturer	Intel
Processor front side bus	800 MHz
Processor operating modes	64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	10
Number of Processing Die Transistors	291 M
HDD speed	5400 RPM
HDD interface	SATA
Optical drive type	DVD-ROM
Total storage capacity	80 GB
Display diagonal	14.1 \
Display resolution	1280 x 800 pixels
Native aspect ratio	16:10
Modem speed	56 Kbit/s
Wireless technology	IEEE 802.11a/g/n
Memory slots	2x SO-DIMM
Internal memory	1 GB
Internal memory type	DDR2-SDRAM
Maximum internal memory	4 GB
CD write speed	24 x
DVD read speed	8 x
Audio system	High Definition Audio
Networking features	Gigabit Ethernet
Bundled software	Sun JRE, ThinkVantage Access Connections, ThinkVantage Client Security Solution, ThinkVantage Productivity Center, ThinkVantage Rescue & Recovery, ThinkVantage System Update, Norton Internet Security 2007 (OEM), PC-Doctor diagnostics, Adobe Acrobat Reader, Diskeeper 9.0 Home Edition, Lotus Notes Stand-alone Client, Picasa - Google
Operating system installed	Windows Vista Business
Battery life (max)	3 h
Number of battery cells	4
Charging port type	DC-in jack
Serial ports quantity	0
USB 2.0 ports quantity	3
CardBus PCMCIA slot type	Type II
Cable lock slot type	IBM
Pointing device	ThinkPad UltraNav
Discrete graphics card model	Intel® GMA X3100
Processor ARK ID	29760
Processor package size	35 x 35 mm

Weight and Dimensions

Depth	255 mm
Width	357.5 mm
Height	30 mm
Weight	2300 g