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All in One Printer
940e - X Color Laser
Lexmark 940e - X Color Laser User Manual
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X940e, X945e
User's Guide
April 2007
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark Inter
national, Inc., registered in the United States and/or
o
ther countries.
All other trademarks are the pr
oper
ty of their respective ow
ners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
2
Table of Contents
Default Chapter
3
Table of Contents
3
Safety Information
15
Learning about the Printer
17
Printer Configurations
17
Basic Functions of the Scanner
17
Understanding the ADF and Scanner Glass
18
Understanding the Control Panel
19
Understanding the Home Screen
20
Using the Touch-Screen Buttons
22
Sample Screen One
23
Sample Screen Two
24
Other Touch-Screen Buttons
25
Installing Options
27
Installing Internal Options
27
Available Options
27
Accessing the System Board to Install Internal Options
27
Installing a Memory Card
28
Installing a Flash Memory or Firmware Card
29
Installing an Internal Print Server or Port Interface Card
30
Reinstalling the System Board
31
Attaching Cables
32
Loading Paper and Specialty Media
34
Setting the Paper Size and Paper Type
34
Loading the 520-Sheet Trays
34
Using A5 or Statement Paper Sizes
36
Loading the 867- and 1133-Sheet Trays
37
Using the Multipurpose Feeder
38
Configuring Universal Paper Settings
41
Linking and Unlinking Trays
41
Linking Trays
41
Unlinking Trays
41
Changing a Custom Type <X> Name
42
Assigning a Custom Paper Type Name
42
Paper and Specialty Media Guide
43
Paper Guidelines
43
Paper Characteristics
43
Unacceptable Paper
44
Selecting Paper
44
Selecting Preprinted Forms and Letterhead
44
Using Recycled Paper
44
Using Letterhead
45
Using Transparencies
46
Using Envelopes
47
Using Labels
47
Using Card Stock
48
Storing Paper
48
Supported Paper Sizes, Types, and Weights
48
Paper Sizes Supported by the Printer
49
Paper Types and Weights Supported by the Printer
50
Paper Types and Weights Supported by the Finisher
50
Supported Finishing Features
51
Copying
55
Making Copies
55
Making a Quick Copy
55
Copying Using the ADF
55
Copying Using the Scanner Glass (Flatbed)
56
Copying Photos
56
Copying on Specialty Media
56
Making Transparencies
56
Copying to Letterhead
56
Customizing Copy Settings
57
Copying from One Size to Another
57
Making Copies Using Paper from a Selected Tray
57
Copying a Document that Contains Mixed Paper Sizes
58
Copying on both Sides of the Paper (Duplexing)
58
Reducing or Enlarging Copies
59
Adjusting Copy Quality
59
Collating Copies
60
Placing Separator Sheets between Copies
60
Copying Multiple Pages Onto a Single Sheet
60
Creating a Custom Job (Job Build)
61
Job Interrupt
62
Placing Information on Copies
62
Placing the Date and Time at the Top of each Page
62
Placing an Overlay Message on each Page
63
Canceling a Copy Job
63
Canceling a Copy Job While the Document Is in the ADF
63
Canceling a Copy Job While Copying Pages Using the Scanner Glass
63
Canceling a Copy Job While the Pages Are Being Printed
63
Understanding the Copy Screens and Options
63
Copy from
63
Copy to
64
Scale
64
Darkness
64
Color
64
Photo
64
Sides (Duplex)
64
Collate
64
Options
64
Improving Copy Quality
66
E-Mailing
67
Getting Ready to E-Mail
67
Setting up the E-Mail Function
67
Setting up the Address Book
67
Creating an E-Mail Shortcut
68
Creating an E-Mail Shortcut Using the Embedded Web Server
68
Creating an E-Mail Shortcut Using the Touch Screen
68
E-Mailing a Document
68
Sending an E-Mail Using the Keypad
68
Sending an E-Mail Using a Shortcut Number
69
Sending an E-Mail Using the Address Book
69
E-Mailing Color Documents
69
Using Profiles
70
Creating an E-Mail Profile
70
E-Mailing to a Profile
70
Customizing E-Mail Settings
70
Adding E-Mail Subject and Message Information
70
Changing the Output File Type
71
Canceling an E-Mail
71
Understanding E-Mail Options
71
Original Size
71
Sides (Duplex)
71
Orientation
72
Binding
72
E-Mail Subject
72
E-Mail Message
72
Resolution
72
Send as
72
Content
72
Advanced Options
72
Faxing
74
Getting the Printer Ready to Fax
74
Choosing a Fax Connection
74
Using an RJ11 Adapter
75
Connecting Directly to a Telephone Wall Jack in Germany
78
Connecting to a Telephone
79
Connecting to an Answering Machine
80
Connecting to a Computer with a Modem
81
Setting the Outgoing Fax Name and Number
83
Setting the Date and Time
83
Turning Daylight Saving Time on or off
83
Sending a Fax
84
Sending a Fax Using the Control Panel
84
Sending a Fax Using the Computer
84
Creating Shortcuts
84
Creating a Fax Destination Shortcut Using the Embedded Web Server
84
Creating a Fax Destination Shortcut Using the Touch Screen
85
Using Shortcuts and the Address Book
85
Using Fax Destination Shortcuts
85
Using the Address Book
86
Customizing Fax Settings
86
Changing the Fax Resolution
86
Making a Fax Lighter or Darker
86
Sending a Fax at a Scheduled Time
87
Viewing a Fax Log
87
Canceling an Outgoing Fax
87
Canceling a Fax While the Original Documents Are Still Scanning
87
Canceling a Fax after the Original Documents Have Been Scanned to Memory
88
Understanding Fax Options
88
Original Size
88
Content
88
Sides (Duplex)
88
Resolution
88
Darkness
88
Advanced Options
89
Improving Fax Quality
89
Holding and Forwarding Faxes
89
Holding Faxes
89
Forwarding a Fax
90
Scanning to an FTP Address
91
Scanning to an FTP Address Using the Keypad
91
Scanning to an FTP Address Using a Shortcut Number
92
Scanning to an FTP Address Using the Address Book
92
Creating Shortcuts
92
Creating an FTP Destination Shortcut Using the Embedded Web Server
92
Creating an FTP Destination Shortcut Using the Touch Screen
93
Understanding FTP Options
93
Original Size
93
Sides (Duplex)
93
Binding
93
Resolution
93
Send as
93
Content
93
Advanced Options
94
Improving FTP Quality
94
Scanning to a Computer or USB Flash Memory Device
95
Scanning to a Computer
95
Scanning to a USB Flash Memory Device
96
Understanding Scan to Computer Options
96
Quick Setup
96
Format Type
96
Compression
97
Default Content
97
Color
97
Original Size
97
Orientation
97
Sides (Duplex)
97
Darkness
97
Resolution
97
Advanced Imaging
97
Improving Scan Quality
98
Printing
99
Installing Printer Software
99
Printing a Document
99
Printing a Document from Windows
99
Printing a Document from a Macintosh Computer
99
Printing Confidential and Other Held Jobs
99
Holding Jobs in the Printer
99
Printing Confidential and Other Held Jobs from Windows
100
Printing Confidential and Other Held Jobs from a Macintosh Computer
100
Printing from a USB Flash Memory Device
101
Printing Information Pages
103
Printing a Menu Settings Page
103
Printing a Network Setup Page
103
Printing a Directory List
103
Printing the Print Quality Test Pages
103
Canceling a Print Job
104
Canceling a Print Job from the Control Panel
104
Canceling a Print Job from the Windows Taskbar
104
Canceling a Print Job from the Windows Desktop
104
Canceling a Print Job from Mac os 9
104
Canceling a Print Job from Mac os X
104
Printing in Black and White
105
Using Max Speed and Max Yield
105
Clearing Jams
106
Avoiding Jams
106
Understanding Jam Numbers and Locations
106
200-203 Paper Jams
108
241 Paper Jam
111
242-244 Paper Jams
112
250 Paper Jam
114
280-282 Paper Jams
115
283-284 and 287-288 Paper Jams
116
284-286 Paper Jams
118
289 Staple Jam
119
290-295 Paper Jams
122
Understanding Printer Menus
124
Menus List
124
Supplies Menu
125
Paper Menu
126
Default Source Menu
126
Paper Size/Type Menu
126
Configure MP Menu
128
Substitute Size Menu
129
Paper Texture Menu
129
Paper Loading Menu
130
Custom Types Menu
131
Custom Names Menu
131
Custom bin Names Menu
132
Universal Setup Menu
132
Bin Setup Menu
133
Reports Menu
134
Settings Menu
136
General Settings Menu
136
Copy Settings Menu
141
Fax Settings Menu
143
E-Mail Settings Menu
151
E-Mail Server Setup Menu
154
FTP Settings Menu
155
Scan to USB Settings
158
Print Settings
161
Utilities Menu
166
Setup Menu
167
Postscript Menu
169
Pcl Emul Menu
170
Pdf Menu
172
Image Menu
174
Security Menu
175
Set Date and Time
179
Network/Ports Menu
180
TCP/IP Menu
180
Ipv6 Menu
182
E-Mail Server Setup Menu
183
Active NIC Menu
184
Standard Network Menu
184
Standard USB Menu
186
Netware Menu
187
Appletalk Menu
188
Lexlink Menu
188
Help Menu
188
Understanding Printer Messages
190
List of Status and Error Messages
190
Bin <X> Full
190
Call Complete
190
Cancel Not Available
190
Change <Src> to <X
190
Check <Src> Guides
190
Clearing Job Accounting Statistics
190
Close Door <X
191
Connect <X>Bps
191
Fax Failed
192
Invalid Engine Code
192
Invalid Pin
193
Invalid File Format
193
Invalid Network Code
193
No Dial Tone
194
Programming System Code Do Not Power off
194
Queued for Sending
194
Remove Paper from All Bins
195
Replace All Originals if Restarting Job
195
Resetting the Printer
195
Restore Held Jobs
195
Restoring Factory Defaults
196
Scan Document too Long
196
Scanner Adf Cover Open
196
Set Clock
196
Some Held Jobs Were Not Restored
196
Submitting Selection
197
Tray <X> Empty
197
Short Paper
198
Insufficient Memory to Support Resource Save Feature
198
Insufficient Memory to Collate Job
198
Insufficient Memory for Flash Memory Defragment Operation
198
Memory Full
198
Page Is too Complex to Print
198
Ppds Font Error
199
Defective Flash Detected
199
Unformatted Flash Detected
199
Standard Network Software Error
199
Flash Full
199
Serial Option <X> Error
199
Network <X> Software Error
199
Standard Usb Port Disabled
200
Too Many Disks Installed
200
Too Many Flash Options Installed
200
Too Many Trays Attached
200
Disk Full
201
Unformatted Disk
201
Remove Defective Hard Disk
201
Replace Waste Toner Box
201
Waste Toner Box Nearly Full
201
Waste Toner Box Missing
201
Black Pc Unit Life Warning
201
Color Pc Unit Life Warning
201
Yy Scanner Jam
202
Replace Black Pc Unit
202
Replace Color Pc Units
202
Maintaining the Printer
203
Storing Supplies
203
Checking the Status of Supplies
203
Checking the Status of Supplies from the Control Panel
203
Printing a Menu Settings Page
203
Checking the Status of Supplies from a Network Computer
203
Conserving Supplies
204
Ordering Supplies
204
Ordering Toner Cartridges
204
Ordering Photoconductors
204
Ordering Staple Cartridges
204
Ordering a Waste Toner Box
205
Replacing Supplies
205
Replacing the Waste Toner Box
205
Cleaning the Printhead Lenses
210
Replacing a Photoconductor
214
Replacing a Toner Cartridge
217
Cleaning the Exterior of the Printer
219
Cleaning the Scanner Glass
220
Recycling Lexmark Products
220
Moving the Printer
220
Before Moving the Printer
220
Moving the Printer and Options to Another Location Within the Office
221
Disassembling the Printer from the Scanner Shelf Prior to the Move
221
Setting the Printer up in a New Location
223
Shipping the Printer
224
Administrative Support
225
Adjusting the Brightness of the Display
225
Disabling Control Panel Menus
225
Adjusting Power Saver
225
Restoring the Factory Default Settings
226
Encrypting the Printer Hard Disk
226
Locking the Control Panel Menus Using the Embedded Web Server
227
Locking the Entire Printer
227
Modifying Confidential Print Settings
227
Supporting Ipsec
228
Supporting Snmpv3
228
Using 802.1X Authentication
228
Creating an Administrative Password
229
Using Secure Mode
229
Troubleshooting
231
Checking an Unresponsive Printer
231
Door a will Not Shut Properly
231
Solving Printing Problems
232
Multiple-Language Pdfs Do Not Print
232
Control Panel Display Is Blank or Displays Only Diamonds
232
Error Message about Reading USB Drive Appears
232
Jobs Do Not Print
232
Confidential and Other Held Jobs Do Not Print
233
Job Takes Longer than Expected to Print
233
Job Prints from the Wrong Tray or on the Wrong Paper
234
Incorrect Characters Print
234
Tray Linking Does Not Work
234
Large Jobs Do Not Collate
234
Unexpected Page Breaks Occur
234
Solving Copy Problems
235
Copier Does Not Respond
235
Scanner Unit Does Not Close
235
Poor Copy Quality
235
Partial Document or Photo Copies
236
Solving Scanner Problems
237
Checking an Unresponsive Scanner
237
Scan was Not Successful
237
Scanning Takes too Long or Freezes the Computer
237
Poor Scanned Image Quality
237
Partial Document or Photo Scans
238
Cannot Scan from a Computer
238
Solving Fax Problems
238
Caller ID Is Not Shown
238
Cannot Send or Receive a Fax
238
Can Send but Not Receive Faxes
240
Can Receive but Not Send Faxes
240
Received Fax Has Poor Print Quality
240
Blocking Junk Faxes
241
Solving Option Problems
241
Option Does Not Operate Correctly or Quits after It Is Installed
241
Drawers
242
Finisher
242
Flash Memory Card
242
Hard Disk with Adapter
242
Internal Print Server
243
Memory Card
243
Usb/Parallel Interface Card
243
Solving Paper Feed Problems
243
Paper Frequently Jams
243
Paper Jam Message Remains after Jam Is Cleared
243
Print Jobs Are Not Routed to the Booklet-Maker bin
243
Page that Jammed Does Not Reprint after You Clear the Jam
244
Solving Print Quality Problems
245
Isolating Print Quality Problems
245
Blank Pages
245
Characters Have Jagged or Uneven Edges
246
Clipped Images
246
Dark Lines
246
Gray Background
246
Incorrect Margins
247
Light Colored Line, White Line, or Incorrectly Colored Line
247
Paper Curl
248
Print Irregularities
248
Repeating Defects
249
Skewed Print
249
Print Is too Light
249
Print Is too Dark
250
Solid Color Pages
250
Toner Fog or Background Shading Appears on the Page
251
Toner Rubs off
251
Toner Specks
251
Transparency Print Quality Is Poor
252
Uneven Print Density
252
Solving Color Quality Problems
252
FAQ about Color Printing
252
Contacting Customer Support
255
Notices
256
Edition Notice
256
Industry Canada Notices
257
Noise Emission Levels
259
Temperature Information
260
Notice to Users of the Canadian Telephone Network
261
Energy Star
262
Power Consumption
263
Statement of Limited Warranty
264
Extent of Limited Warranty
264
Limitation of Liability
265
Index
266
Embedded Web Server
267
Other manuals for Lexmark 940e - X Color Laser
Maintenance Guide
25 pages
Service Manual
815 pages
Setup Guide
63 pages
Ftp Guide
2 pages
Accessory Installation Guide
2 pages
Setup Sheet
1 page
Quick Reference
12 pages
Specfications
4 pages
Clearing Jams Guide
8 pages
Fax Guide
3 pages
E-Mail Guide
3 pages
Copy Guide
4 pages
Troubleshooting Guide
13 pages
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Lexmark 940e - X Color Laser Specifications
General
Brand
Lexmark
Model
940e - X Color Laser
Category
All in One Printer
Language
English
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