Lexmark MS811dn User Manual

Paper frequently jams
Action Yes No
Step 1
a Pull out the tray, and then do one or more of the following:
• Make sure paper lies flat in the tray.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
• Check if the paper guides are aligned against the edges of the
paper.
• Make sure the paper is below the maximum paper fill indicator.
• Check if you are printing on a recommended paper size and type.
b Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is solved.
Step 3
a Review the tips on avoiding jams. For more information, see “Avoiding
jams” on page 265.
b Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact
customer
support.
The problem is solved.
Paper jam message remains after jam is cleared
Action Yes No
a Do either of the following:
• For touch‑screen printer models, touch or Done.
• For non‑touch‑screen printer models, select Next > > Clear
the jam, press OK >
.
b Follow the instructions on the printer display.
Does the paper jam message remain?
Contact
customer
support.
The problem is solved.
Troubleshooting 319

Lexmark MS811dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	4.4 s
Print speed (black, normal quality, A4/US Letter)	60 ppm
Duplex print speed (black, normal quality, A4/US Letter)	36 ppm
Security algorithms	LEAP, MD5, PEAP, SSL/TLS
Supported network protocols (IPv4)	TCP/IP, AppleTalk
Supported network protocols (IPv6)	TCP/IP, TCP, UDP
Printing colors	Black
Country of origin	China
Maximum duty cycle	275000 pages per month
Recommended duty cycle	5000 - 30000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PDF 1.7, PostScript 3, PPDS, XML
Internal memory	512 MB
Processor frequency	800 MHz
Maximum internal memory	2560 MB
Sound pressure level (printing)	58 dB
Sound pressure level (quiet mode)	53 dB
Total input capacity	650 sheets
Total output capacity	550 sheets
Maximum input capacity	4400 sheets
Total number of input trays	2
Maximum number of input trays	6
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Parallel, Serial (RS-232), Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Linux operating systems supported	Fedora 14, Fedora 15, SuSE Linux 10.3, SuSE Linux 11
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (printing)	770 W
Package weight	27430 g
Networking features	Gigabit Ethernet
Sustainability certificates	ENERGY STAR
Display	LCD
Certification	CSA, ICES, BSMI, CNS, VCCI, US, FDA, FCC, IEC, CE, GS, TUV, SEMKO, SMA, CCC, CISPIR, ECMA, TED
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Weight	23660 g
Dimensions (WxDxH)	425 x 419 x 510 mm