25
ENG
ENGLISH
TROUBLESHOOTING
I can see a swirling oil-like pattern on the screen when the monitor is turned off.
y
This is caused by the interference of external light in the air layer between the LCD surface and 3D
filter. The pattern becomes almost invisible when you turn on the monitor.
Images displayed are not in 3D.
If you are not using the glasses
provided with the monitor
y
When you view 3D images with this monitor, it is very important that
you use the glasses provided with the monitor. The glasses are de-
signed to compensate optically for the 3D filter attached to the sur-
face of the monitor. If you wear third-party glasses, you may not see
3D images properly on the monitor.
If you are watching 3D images out
of optimal viewing angle,
or distance
DX2343
D2343P
y
The optimal vertical viewing angle for this monitor is
within 12°, and the optimal horizontal angle is within
130°. The optimal viewing distance for 3D is between
55 cm and 400 cm from the monitor. When you view
3D images outside the optimal viewing angle or 3D
viewing distance, the images may appear overlapped
or may not be displayed properly in 3D.
DX2743
D2743P
y
The optimal vertical viewing angle for this monitor is
within 12°, and the optimal horizontal angle is within
130°. The optimal viewing distance for 3D is between
55 cm and 500 cm from the monitor. When you view
3D images outside the optimal viewing angle or 3D
viewing distance, the images may appear overlapped
or may not be displayed properly in 3D.
If you have not set the resolution,
y
Please set the resolution of the monitor to the maximum (1920 x
1080 @ 60 Hz) in the display settings.
If the images that your left and right
eyes see are reversed,
y
The stripe images in the even-numbered lines are the ones that your
right eye sees on the monitor. If you only see the horizontal stripe
images, not 3D images, set the images for your right eye to be dis-
played in the even-numbered lines by changing the player or viewer
option of the 3D software.
I can only see 2D images.
y
This monitor works both in 2D and 3D mode. You can view a video in 3D if it is made in 3D. If you try to
view 2D images in 3D, they might not be displayed properly or you may experience poor picture quality.
TROUBLESHOOTING WHEN USING 3D MODE
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