51TROUBLESHOOTING
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TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold
the button that has *Control Lock on or under it for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust
system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be
professionally cleaned or repaired.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3
hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is finished.
Q: Why does my dryer show 3 minutes when I select the Steam Fresh™ cycle?
A: When the Steam Fresh™ cycle is selected, the dryer displays the recommended number of garments
for the cycle, not the estimated cycle time, until the cycle is started. Use the More Time or Less
Time buttons to adjust the load size setting for the number of garments you desire. For a large load
or single bulky item use the (big) setting.
User Support Videos
For further assistance, there are videos and tutorials available
through the LG.com website.
1
On the lg.com/us home page, click on the Support menu tab
to bring up the menu selections. Select Video Tutorials.
2
Type Dryer in the search box on the new page and click the
Search button.
Scan this QR code to quickly access the
video search page on the LG website.
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