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TROUBLESHOOTING
Before Calling for Service
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest LG Authorized Service Center. LG
Authorized Service Centers are fully equipped to handle your service requirements.
Symptoms Possible Causes / Solutions
Oven does not start
•
Is the power cord plugged in?
•
Is the door closed?
•
Is the cooking time set?
Arcing or Sparking
•
Are you using approved cookware?
•
Is the oven empty?
Incorrect time of day
•
Have you tried to reset the time of day?
Unevenly Cooked
Foods
•
Are you using approved cookware?
•
Is the glass turntable in the oven?
•
Did you turn or stir the food while it was cooking?
•
Were the foods completely defrosted?
•
Was the time/cooking power level correct?
Overcooked Foods
•
Was the time/cooking power level correct?
Undercooked Foods
•
Are you using approved cookware?
•
Were the foods completely defrosted?
•
Was the time/cooking power level correct?
•
Are the ventilation ports clear?
Improper Defrosting
•
Are you using approved cookware?
•
Was the time/cooking power level correct?
•
Did you turn or stir the food during the defrosting cycle?
Federal Communications Commission Radio
Frequency Interference Statement
WARNING
This equipment generates and uses ISM
frequency energy and if not installed and
used properly, that is in strict accordance with
the manufacturer’s instructions, may cause
interference to radio and television reception. It
has been type tested and found to comply with
limits for ISM Equipment pursuant to part 18
of FCC Rules, which are designed to provide
reasonable protection against such interference
in a residential installation.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following:
•
Reorient the receiving antenna of the radio or
television.
•
Relocate the microwave oven with respect to the
receiver.
•
Move the microwave oven away from the receiver.
•
Plug the microwave oven into a different outlet so
that the microwave oven and the receiver are on
different branch circuits.
The manufacturer is not responsible for any
radio or TV interference caused by unauthorized
modification to this microwave oven. It is the
responsibility of the user to correct such interference.
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