Harmony 520 User Manual
v. 1.0 page 5
To resynchronize:
1. Press the Help button.
2. Answer the questions on the remote’s display by selecting Yes or No. If you answer no to any
question, the Harmony remote will resend the necessary command and ask you the same
question again.
When you are done, the Harmony remote will be "in sync" with your devices again.
Types of Help Available
You can customize the Help button on your Harmony remote to provide one of the following types of help:
• Smart help
Asks questions about the devices that are on during a specific Activity.
• Full help
Asks questions about all the devices in your help system.
Select Full help if you find devices that aren’t being controlled the way you want them to, and the help on
the remote is not asking you questions about these devices.
To select the type of help you want:
1. Connect your Harmony remote to your computer to start the Harmony remote software.
2. Click Remote Preferences.
3. Click Settings.
Using the Harmony Assistant
Extra help is available from your remote by turning on the Harmony Assistant.
To turn on/off this feature using the Harmony remote software:
1. From Home in the Harmony software, click Remote Preferences.
2. Click Settings.
While the Help button helps you solve device problems within an Activity, the Harmony Assistant
teaches you how to use your Harmony remote. The following is an example of the type of help the
Harmony Assistant offers:
Example
If any devices are not set up correctly, press “Help” now.
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