User Manual 600-Series Harmony Remote
Additional Help
The Harmony remote provides you with several features to assist you with:
• Finding answers to your questions quickly and easily
• Troubleshooting the setup and customization process
Finding Answers to Your Questions
The help you find answers to your questions quickly and easily, consult any of the following tools:
Tool Description
Search A support tool that enables you to do a keyword search.
FAQs (Frequently-Asked Questions) A searchable list of customer questions, with answers provided by
Harmony’s support center.
User Manual The User Manual explains the concept of your Harmony remote and
provides information about setting up and using the remote.
Help button When running the Harmony remote software, click this button for
help specific to the step you are on.
Help button (on remote) Asks you simple questions so the Harmony remote can
automatically fix problems you are having with an Activity.
Troubleshooting Your Harmony Remote
In addition to the tools listed under Finding Answers to Your Questions, you can use the following tool to
troubleshoot your Harmony remote:
Tool Description
Troubleshoot To be used when the Harmony remote is not controlling your system
correctly.
If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony Support
Team.
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