Additional Help
The Harmony remote provides you with several features to assist you with:
• finding answers to your questions quickly and easily
• troubleshooting the setup and customization process
Finding Answers to Your Questions
The help you find answers to your questions quickly and easily, consult any of the following tools:
Tool Location Description
Search Harmony web site Keyword search.
FAQs (Frequently-
Asked Questions)
Harmony web site A searchable list of
customer questions
with answers
provided by
Harmony's support
center.
User Manual Harmony web site
(available in print
and online formats)
The User Manual
explains the concept
of your Harmony
Remote and provides
information about
configuring and using
the remote.
Help link Harmony web site Provides specific
online help for the
page you are on (e.g.
entering information
in fields on the page).
Troubleshooting Your Harmony Remote
In addition to the tools listed under Finding Answers to Your Questions, you can use the following
tool to troubleshoot your Harmony remote:
Tool Location Description Example
Troubleshooter Harmony web site A web wizard that
helps you diagnose
and resolve the
problem you are
having.
Not applicable.
If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your
Harmony Support Team
.
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