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Abnormal Drainage
• The drain hose is placed too high (See Installation Guide).
• The drain hose end is sealed or blocked.
• The internal rubber ring of the drain valve is blocked.
Abnormal Spin
• The door lid is not closed.
• Laundry is improperly or excessively loaded.
• The ground is not flat or feet are not leveled.
• The washing machine’s motor belt is loose.
NOTE: During the spin cycle, if the laundry is loaded more to one side of the washing tub, there will be an
imbalance in the washing tub’s spin trajectory, resulting in it striking the housing of the washing machine while
spinning. The washing machine will compensate by automatically correcting it with more water. However, if the
imbalance is not resolved after three continuous corrections, the auto-correction system will stop. The user is
then required to manually correct the imbalance by evenly distributing the laundry inside the tub to resolve the
problem.
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