16 Lowes.com/masterforge
TROUBLESHOOTING
Burner cannot light by
using igniter.
1. The distance between
ignition electrode tip and
burner port is out of
specification.
1. Adjust the ignition electrode tip
position according to Assembly
Instructions – Step 2.
Flame sputters or flame
is low during cooking.
1. Check the regulator. If the
regulator is freezing, the gas
cylinder may not be at the
appropriate angle.
2. Gas in cylinder may be low.
1. Turn regulator to “Off” position
immediately. Refer to Installation
Instructions and Hanging Position
Of Gas Cylinder on page 10.
2. Replace gas cylinder.
1. The gas cylinder may not
be hanging at an optimum
position.
1. Turn regulator to “Off” position
immediately. Refer to Installation
Instructions and Hanging Position
Of Gas Cylinder on page 10.
1. The gas regulator or gas
cylinder does not connect
properly.
2. Check the regulator. If the
regulator is freezing, the gas
cylinder may not be at the
appropriate angle.
1. Turn the regulator control knob to
“OFF” position immediately. Open
the lid. Do not attempt to re-ignite
the burner within 5 minutes.
Conduct leak test according to
Leak Testing Regulator/Cylinder
on page 9.
2. Turn the regulator control knob to
“off” position immediately. Open the
lid. Do not attempt to re-ignite the
burner within 5 minutes. Strictly
follow the instructions to attach the
gas regulator according to Hanging
Position Of Gas Cylinder on page
10.
1. When grease or dirt
accumulates inside a hot grill
body, this could cause a
grease fire.
1. Clean the grill after each use.
1. The designed heat output
of this grill is high.
1. Adjust the regulator control knob
to “LOW” position during cooking.
2. Opening the lid is a way to lower
the cooking temperature.