CHAPTER 3: Troubleshooting
3.3.3 TROUBLESHOOTING – NO RESISTANCE OR INCORRECT RESISTANCE
1) Symptom：
a. The resistance is not adjustable during an exercise.
b. The resistance is reversed or much too high.
2) Solution：
a. Please refer to XR/XER/XIR service manual to check console for correct model selection first
b. Remove the front shrouds. Turn on the console, and check the ECB motor. At resistance level 1, the
head of the steel rope should point towards the top right side (around 45 degrees – Fig A). If the head of
the steel rope points toward the bottom or left side, the resistance will be reversed, adjust the head of the
steel rope to the correct position.
c. Press the LEVEL UP key to adjust the resistance.
A) If ECB motor cannot move, the resistance will not be changed. The ECB motor or console cable is
defective. Check the console cable inserted in ECB motor. Re-connect the console cable first, if still not
working, test cable for damage. If test good, replace ECB motor.
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