Matrix U50 Troubleshooting Guide

14/24 | Version 18 | Revision Date: 12/28/2021 | Revised by: EM Matrix Xer & Xir Console
SAFETY KEY TOC
Emergency, Stop, E-Stop, Estop, All Stop, Button
Safety Key n ot
func tioni ng prope rl y
(TM)
Short all three pins
of GREEN socket on
UCB with large flat-
blade s crewdriver.
Did this clear the
E-Stop error?
No
Replace Console
TSG-D B1 2
Yes
Replace switch &
wires
Did not fix?
Replace Console
TSG-D B1 3
SAFETY KEY
Safe ty Key s creen on
non-tre adm il l
NON-TREADMILL
Upd at e s of tware to
lates t ve rsion. Restore
Factory Defaults and
ensure the correct
Machi ne Typ e i s
cho sen .
Didn’t fi x?
Replace Console
TSG-D B1 4
Treadmill:
Safe ty Key mess age
appears; key not
removed
Ensure Safety Key is
properly insterted/
attache d.
TREADMILL
Update to l ates t
software version.
Short all three pins
of GREEN socket on
UCB. Replace switch
& wires if shorting
pins clears the error.
Replace Saf ety Key
Ass embly
Cli mbMill: Check, a nd if
nece ssar y, de pres s the
saf ety buttons. (One
button is loc ate d at the
top of the handlebars and
the second i s on the lowe r
right-si de h andle bar. )
If your issue persists, Click here
.
Additional Information
• Safety Key switch should measure Open when triggered/engaged and Short when in operating
position.
• DO NOT bypass the Safety Key (other than for testing function). This is an essential safety device
and must operate properly.
• The ClimbMill has two safety buttons: One button is located at the top of the handlebars and the
second is on the lower right-side handlebar.

Matrix U50 Specifications

General

Brand	Matrix
Model	U50
Category	Exercise Bike
Language	English