30
TROUBLESHOOTING
Problem Cause Solution
Plug the power cord into a
grounded outlet
Product not
working
Re-plug the power cord to the
outlet or send to the designated
service center for repair
E1/E2 displayed
OPEN displayed
Pull out the frying bucket and
push it back to the machine to
assemble it in place
Send to the designated service
center for repair
The fan does
not run
Send to the designated service
center for repair
Fan noise
Send to the designated service
center for repair
Unable to push
the fryer into the
product smoothly
Send to the designated service
center for repair
White smoke will leak when
grilling greasy food, which is a
normal phenomenon
White smoke
Be sure to clean the air fryer
after baking each time
●
Power isn’t connected
●
Temperature sensor open/
Temperature sensor short
circuit protection
●
Frying bucket isn't assembled
in place
●
Power isn’t connected
●
The motor is damaged or other
components are short-circuited
●
Fan blade deformed
●
Fryer edge deformed
●
Greasy food is being baked
●
The fryer still has grease
residue from the previous bake
Operation of your appliance can lead to errors and malfunctions. The following tables
contain possible causes and notes for resolving an error message or malfunction. It is
recommended to read the tables carefully below in order to save your time and money
that may cost for calling to the service center.
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