Before calling for service, review the chart below first yourself.
Problem
What to check
Unit does not start
Make sure the dehumidifier s plug is pushed completely
into the outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level or bucket is full.
Water bucket is not in the proper position.
Dehumidifier does not
dry the air as it should
Did not allow enough time to remove the moisture.
Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are
securely closed.
Room temperature is too low, below 5 C(41 F).
OO
There is a kerosene heater or something giving off
water vapor in the room.
,
The unit makes a loud
noise when operating
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears on the
coils
This is normal. The dehumidifier has Auto defrost
feature.
Water on floor
Hose to connector or hose connection may be loose.
Intend to use the bucket to collect water, but the back
drain plug is removed.
These are error codes and protection codes. See the
section.CONTROL PADS ON THE DEHUMIDIFIER
ES, AS,P2 and Eb
appear in the display
The pump operation
on light blinks at 1Hz
Clean the filter of the pump.
Check the pump hose does not link or block.
Empty the water of the bucket.
3. Clean the air filter
Remove the filter every two weeks based on normal
operating conditions.
To remove the filter, pull filter outwards (See Fig.14).
Wash the filter with clean water then dry.
Re-install the filter,replace Bucket.
CAUTION:
DO NOT operate the dehumidifier without a filter
because dirt and lint will clog it and reduce
performance.
After turning off the unit, wait one day before emptying
the bucket.
Clean the main unit, water bucket and air filter.
Wrap the cord with the power cord buckle.
Cover the unit with a plastic bag.
Store the unit upright in a dry, well-ventilated place.
4. When not using the unit for long time periods
Care and cleaning of the dehumidifier
Turn the dehumidifier off and remove the plug
from the wall outlet before cleaning.
1. Clean the Grille and Case
Use water and a mild detergent. Do not use bleach
or abrasives.
Do not splash water directly onto the main unit. Doing
so may cause an electrical shock, cause the insulation
to deteriorate, or cause the unit to rust.
The air intake and outlet grilles get soiled easily, so use
a vacuum attachment or brush to clean.
2. Clean the bucket
Every few weeks, clean the bucket to prevent growth of mold,
mildew and bacteria. Partially fill the bucket with clean water
and add a little mild detergent. Swish it around in the bucket,
empty and rinse.
Do not use a dishwasher to clean the bucket.NOTE:
After clean, the bucket must be in place and securely
seated for the dehumidifier to operate.
Fig. 14
CARE AND MAINTENANCE
18
TROUBLESHOOTING TIPS
19
NOTE:The cabinet and front may be dusted with an oil-free
cloth or washed with a cloth dampened in a solution of
warm water and mildliquid dishwashing detergent. Rinse
thoroughly and wipe dry. Never use harsh cleansers, wax
or polish on the cabinet front. Be sure to wring excess
water from the cloth before wiping around the controls.
Excess water in or around the controls may cause
damage to the unit.
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