24 General information
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call: (65) 68412668.
Email: support@alcom.com.sg
You will receive instructions on how to ship the Products or Accessories at your expense
and risk, to a SUNCORP Authorized Repair Centre. To obtain service, you must include:
(a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes
the date, place and seller of the Product; (c) if a warranty card was included in your
box, a completed warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and telephone
number.
Technical Information
How many telephones can I have?
This product is intended to be connected as a single terminal to the telephone network, if
more than one unit is connected they may not function correctly.
Connecting to a switchboard
This product is intended for use within Singapore for connection to the public telephone
network.
Recall
You may need to use the recall function if you are connected to a switchboard or for certain
network services. Contact your PABX supplier for further information.
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