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Problems?
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Note: The voice prompts are only in English.
My headset will not enter pairing mode
Make sure that any devices previously paired with the
headset are turned off. If the status light is not steadily
lit in blue, turn off both the other device and headset,
wait 10 seconds, then turn headset back on. The
status light to become steadily lit in blue and you hear
“ready to pair”.
My phone doesn't find my headset when searching
Make sure the status light on your headset is steadily
lit in blue when your phone is searching for devices. If
not, press and hold the Call button and Volume button
while turning the power on until you hear “ready to
pair” and see the status light steady blue.
My headset worked before but now it's not
working
Make sure your phone is on and the Bluetooth feature
is turned on in your phone. If the Bluetooth feature
was turned off or was turned on only temporarily, you
may need to restart the Bluetooth feature and pair your
phone and headset again (see “Pair & connect” on
page 5).
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