10
6. Help
The
icon is not scrolling during charge
• Bad battery contact – move the handset slightly.
• Battery is full – no need to charge.
No dialing tone
• No power – check the connections. Reset the phone: unplug and plug back
in the mains.
• Batteries are empty – charge the batteries for at least 16 hours.
• You are too far from the base – move closer to the base.
• Wrong line cable – use the line cable provided.
• Line adaptor (when needed) is not connected to the line cord – connect the
line adaptor (when needed) to the line cord.
Poor audio quality
• The base is too close to electrical appliances, reinforced concrete walls
or metal door frames – move the base at least one meter away from any
electrical appliances.
The icon is blinking
• Handset is not registered to the base – register the handset to the base.
• You are too far from the base – move closer to the base.
No ring tone
• The ring tone is deactivated.
• Increase the volume.
Caller ID service does not work
• Check your subscription with your network operator.
Need more help?
• For a full explanation of all features and instructions, please refer to the
User’s Guide.
7. General Information
If your product is not working properly...
1. Read this Quick Start Guide.
2. Contact Customer Service on: 1-833-468-1468.
3. Please refer to the full user guide.
Version 15 (US)
Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD.,
ocial licensee for this product. MOTOROLA and the Stylized M Logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and
are used under license. All other trademarks are the property of their respective
owners. © 2019 Motorola Mobility LLC. All rights reserved.
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