Introduction Installation Troubleshooting Glossary License
SBV5220 VoIP Cable Modem User Guide 48
Running the Motorola USB Driver Removal Utility
Before running the Motorola USB Driver Removal Utility, you must run the Windows Device Manager by
performing one of:
• “Removing the USB Driver from Windows 98 Second Edition or Windows Me” on page 42
• “Removing the USB Driver from Windows 2000” on page 43
• “Removing the USB Driver from Windows XP” on page 45
To run the Motorola USB Driver Removal Utility:
1 Insert the SBV5220 VoIP Cable Modem CD-ROM in the CD-ROM drive. After a short time, a window with
language choices is displayed.
2 Press the Esc key on the keyboard to exit the start-up screens.
3 To start Windows Explorer, click Start and select Run. On the Run window, type explorer and click OK.
4 Double-click My Computer.
5 Double-click the Motorola CD icon (D: in the image).
6 Double-click remove or remove.exe to run the Remove utility from the SBV5220 VoIP Cable Modem
CD-ROM. The Motorola USB Driver Removal window is displayed. Be sure the USB cable is disconnected.
Your Windows Explorer may appear different than in the image on this page. There are
variations between Windows versions and you can configure Windows Explorer as you like.
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