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MSI MEG B550 UNIFY-X User Manual

MSI MEG B550 UNIFY-X
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Troubleshooting
Before sending the motherboard for RMA
repair, try to go over troubleshooting
guide first to see if your got similar
symptoms as mentioned below.
The power is not on.
Connect the AC power cord to an
electrical outlet securely.
Check if all ATX power connectors
like ATX_PWR1, CPU_PWR1 are
connected from the power supply to the
motherboard?
Some power supply units have a power
button on the rear side, make sure the
button is turned on.
Check if the power switch cable is
connected to JFP1 pin header properly.
Verify the Clear CMOS jumper JBAT1 is
set to Keep DATA.
Test with another known working
power supply of equal or greater
wattage.
The power is on, but no signal to
monitor
Connect the monitor power cord to a
electrical outlet securely.
Make sure the monitor is turned on.
Select different inputs on the monitor.
If 3 long beeps are heard, remove all
memory modules and try to install only
one memory module in the DIMMA1 slot
first and then restart the computer.
If 1 long 2 short beeps are heard,
remove and reinstall the graphics card
and then restart the computer.
Test with another known working
graphics card.
The computer does not boot after
updating the BIOS
Clear the CMOS.
Use the secondary BIOS to bootup the
system (Only for motherboard with Dual
BIOS)
Lost BIOS password
Clear the CMOS, but that will cause
you to lose all customized settings in the
BIOS.
There is no audio
Adjust the volume.
Connect the speakers/headphones to
audio ports on the motherboard rear IO
panel.
Remove secondary speakers/
headphones, HDMI cables, USB audio
devices.
Test with another known working
speaker or headphone.
There is no network
Make sure the network chipset driver
has been installed.
Verify if the network cable is properly
connected and make sure the LAN port
LEDs are properly illuminated.
Verify your TCP/IP settings.
Restart or reset your router.
Test with another known working LAN
cable.
The USB device is not working
Make sure your USB drive driver has
been installed.
Verify if USB device is listed in
Windows
®
Device Manager.
Connect the USB device to other USB
port on the motherboard rear IO panel.
78
Troubleshooting

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MSI MEG B550 UNIFY-X Specifications

General IconGeneral
Processor socketSocket AM4
Processor manufacturerAMD
Compatible processor seriesAMD Ryzen 3, AMD Ryzen 5, AMD Ryzen 7, AMD Ryzen 9 3rd Gen
Non-ECCYes
Memory channelsDual-channel
Memory slots typeDIMM
Number of memory slots2
Supported memory typesDDR4-SDRAM
Maximum internal memory64 GB
Supported memory clock speeds5800, 5300, 1866, 2133, 2400, 2667, 2800, 2933, 3000, 3066, 3200, 3466, 3600, 3733, 3866, 4000, 4133, 4266, 4400, 4600, 4733, 4800, 4866, 5000, 5100 MHz
RAID levels0, 1, 10
Number of storage drives supported10
Supported storage drive interfacesM.2, SATA III
DirectX version12.0
Maximum resolution4096 x 2160 pixels
Maximum graphics card memory16384 MB
Parallel processing technology support2-Way CrossFireX
Number of SATA II connectors0
Number of SATA III connectors6
USB 3.2 Gen 2 (3.1 Gen 2) connectors1
Headphone outputs5
USB connector typeUSB Type-A, USB Type-C
USB 2.0 ports quantity4
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity3
LAN controllerRealtek RTL8125B
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Bluetooth version5.1
Top Wi-Fi standardWi-Fi 6 (802.11ax)
WLAN controller modelIntel Wi-Fi 6 AX200
Ethernet interface type2.5 Gigabit Ethernet
Audio chipRealtek ALC1220P
Component forPC
Motherboard chipsetAMD B550
PC health monitoringFAN, Temperature
Audio output channels7.1 channels
Motherboard form factorATX
Windows operating systems supportedWindows 10 x64
BIOS typeUEFI AMI
ACPI version6.1
BIOS memory size256 Mbit
System Management BIOS (SMBIOS) version2.8
Cables includedSATA
Harmonized System (HS) code84733020
Weight1000 g
Weight and Dimensions IconWeight and Dimensions
Depth244 mm
Width304 mm
Height65 mm

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