EN
27
1. No light on the buon.
The machine has turned “OFF” automatically; push the buon to turn the machine “ON”.
Check the mains, voltage, and fuse.
2. No coee.
Check that the light on the buon is GREEN.
Check that the water tank is filled and is well positioned.
Check that a fresh capsule is inserted in correct position, that the machine head is closed and push the buon
to start.
Descale if necessary.
Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
3. Coee is not hot enough.
Preheat cup with hot drinking water from the tap.
Descale if necessary.
4. Unusual coee flow.
Check that the water tank is well positioned.
Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
Descale if necessary.
5. Water leakage.
Check that the water tank is well positioned.
Empty and clean the capsule container.
If problem persists, call the Nespresso Club.
6. Capsule is not ejecting correctly.
Open the machine head. Remove the power cord from the grid. Clean
the metallic clamps with precaution. Be careful of the sharp edges in the
machine head.
If problem persists, call the Nespresso Club.
7. Coee leakage.
Open the machine head and let the capsule be ejected. Then perform a cleaning.
Empty and clean the cup support.
Descale if necessary.
If problem persists, call the Nespresso Club.
8. Machine turns to “OFF” mode.
To save energy the machine will turn o aer 9 minutes of non-use.
See paragraph on “Energy Saving Concept”.
9. Coee grounds in the cup. Start the cleaning procedure. See paragraph on “Cleaning”.
TROUBLESHOOTING
ASSISTANCE VIDEOS ARE AVAILABLE ON
WWW.NESPRESSO.COM VISIT “MACHINES” SECTION
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