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ninjacoffeebar.com1-877-646-5288
The CLEAN button will illuminate when your Ninja
Coffee Bar
®
senses there is a calcium buildup on your
machine, that could be affecting the flavor of your
coffee. To clean your machine and keep the same great
taste of Ninja
®
coffee, follow the directions below.
1 Select the carafe size and set the carafe in place
beneath the brew basket.
2 Use a descaling solution and follow the directions
on the package. Fill the water reservoir up to but not
exceeding the Max Fill line (43 oz.)
OR
Fill the water reservoir to the travel mug line (16 oz.) with
white vinegar, then fill the rest of the water reservoir with
water up to, but not exceeding the Max Fill line (43 oz.)
IMPORTANT: Use only white vinegar.
3 Once the water reservoir is filled with your cleaning
solution and water mixture (not exceeding the Max
Fill line), simply press the CLEAN button to activate the
Clean Cycle. (Fig. 27)
NOTE: The Clean Cycle takes approximately 8 minutes
to fully descale and clean the machine.
4 Once the Clean Cycle is complete, empty and rinse the
carafe and water reservoir. Please take special care
to thoroughly clean the carafe and water reservoir to
remove any cleaning solution that could affect the flavor
of your coffee.
5 Once the CLEAN light turns off, fill with fresh water up
to, but not exceeding the carafe line (43 oz. Max Fill
line) and run 2 or 3 Clean Cycles with fresh water to
rinse. Discard the water in the carafe after each cycle.
NOTE: If the CLEAN light illuminates on the next brew
after a Clean Cycle, this means there is still calcium
buildup on the brewer. Repeat steps above and the
CLEAN light will automatically shut off when it senses
your Ninja Coffee Bar
®
is clean and free of calcium
buildup.
Please call Customer Service at 1-877-646-5288 if the
brewer needs any servicing.
Fig. 27
Care & Maintenance
CLEANING AFTER A BREW
CAUTION: Make sure that the brewer is unplugged
from the power source beforecleaning.
CAUTION: Be sure to allow the brewer to cool before
cleaning.
IMPORTANT: Discontinue use if the glass carafe is
scratched or handle is loose or damaged.
NOTE: Do not leave coffee in the glass carafe for an
extended period of time after a brew.
NOTE: Do not leave water in the reservoir unused for
multiple days. Rinse and replace with freshwater.
1 Before cleaning, close the Drip Stop.
2 After each brew is complete and the coffee grounds have
cooled, carefully remove the permanent filter and wash. If
using a paper filter, simply discard. Remove brew basket from
the brewer, rinse and wash with soap and warm water.
NOTE: The brew basket is not dishwasher safe.
NOTE: If coffee grounds spilled over into the brew basket or
in the overflow channels, remove and rinse under water until
grounds are removed.
3 Wash the carafe and brew-through lid with soap and warm
water. Use a bottle brush or a cloth to wash the inside of the
carafe.
NOTE: The brew-through lid, glass carafe, permanent filter
and water reservoir are top shelf dishwasher safe.
IMPORTANT: Clean the glass carafe with a soft brush or
sponge. Do not use a wire brush.
4 Wipe machine down with a warm cloth with soap and water.
Let the warming plate cool before cleaning with a wet cloth and
soap and water. Do not immerse the base in water.
NOTE: For best results, use a bottle brush. This will allow you
to scrub all of the inside with soap and hot water.
CLEANING YOUR CARAFE
We recommend rinsing your carafe with warm
soapy water, or placing in the top shelf of your
dishwasher.
If you want to clean the carafe more thoroughly,
we recommend using a soft foam brush such
as the one shown.
HOW TO CLEAN & DESCALE
CAUTION: Be sure to allow the brewer to cool
before cleaning.
CAUTION: DO NOT immerse the coffeemaker into
water or any other liquid.
NOTE: Cleaning is recommended before or as soon
as the CLEAN button illuminates. Cleaning your Ninja
Coffee Bar
®
is recommended to keep your brewer
brewing hot, rich, and smooth coffee.
Troubleshooting Guide
PROBLEMS POSSIBLE REASONS & SOLUTIONS
Sediment in my coffee.
If there is sediment at the bottom of the brewed coffee, this may be due to finely ground coffee in a
permanent filter.
To reduce the amount of sediment in the brewed coffee use a slightly coarser grind or use a paper
filter.
Grounds in my coffee.
If there are grounds in your coffee, check to make sure the brew basket did not overflow.
If there are too many grounds in the brew basket, or you are using a fine ground coffee, the
grounds will flow into an overflow channel designed to make sure overflow is captured in the brew
vessel. For best results use medium ground coffee in the recommended measurements..
Brew Basket dripping
after brew.
Check to see if the Drip Stop toggle is set to the closed, no-drip position.
If the Drip Stop is set to the closed, no drip position and the brewer continues to drip, run a Clean
Cycle or wash the brew basket thoroughly with warm, soapy water.
Paper filter falling
over.
The Ninja Coffee Bar
®
is designed to take a #2 cone filter. Be sure you are using this size and shape
for best results.
Be sure the paper filter is firmly pressed into the brew basket.
Wet the corners of the filter for best results.
If problem persists, try using the permanent filter.
Coffee is not hot
enough.
To keep your coffee hotter longer, preheat your mug or carafe by rinsing it with hot water from the
tap.
If using a microwave safe mug with cream or milk, try preheating the cream or milk in the microwave
for 30 seconds.
NOTE: Never place carafe in the microwave.
Over Ice Brew is not
cold.
The Over Ice Brew is designed to brew hot coffee over ice to lock in the flavor for rich, smooth iced
coffee. Make sure your cup, travel mug, or carafe is filled all the way to the top with ice cubes.
Weak coffee.
If the coffee tastes weak, try adding more coffee grounds into the brew basket for the next
brew cycle.
If the coffee is still weak after adding more coffee grounds, try Rich Brew to make a stronger, more
concentrated cup.
Coffee too strong.
Try using a coarser grind.
If the coffee is still too strong, try using less coffee grounds.
Brew will not start.
Check to make sure the brewer is plugged in and water is in the water reservoir.
If the Drip Stop is in the open position, check that the brew basket is pushed all the way into the
brewer.
If you hear 5 beeps, check that the Drip Stop is in the open position.
NOTE: The brew will begin, stop, and be quiet for a short period of time before it begins again. This
process is used to evenly saturate your coffee grounds.
Brew cycle is too slow.
A carafe brew will take approximately 8 minutes and the single cup will take approximately 4
minutes.
If the brew cycle is taking longer than normal, run the Clean Cycle with the descaling solution.
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