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ninjakitchen.com
PRODUCT REGISTRATION
Please visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja
®
product within ten (10) days of
purchase. You will be asked to provide the store name, date of purchase, and model number, along with your name and
address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering, you
acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.
The 1-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC.
Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 1 year
from the date of purchase when it is used under normal household conditions and maintained according to the
requirements outlined in this Owner’s Guide, subject to the following conditions and exclusions.
What is covered by my warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be
repaired or replaced for up to 1 year from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six months after the receipt
date of the replacement unit or the remainder of the existing warranty, whichever is greater. If the unit is
replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by my warranty?
Our Customer Care/Product Specialists are available to provide all the warranty service options available to you,
including the possibility of upgrading to our VIP Warranty Service Options for select product categories.
1. Normal wear and tear of wearable parts (including all blending vessels, lids, blades and blender base) which
require regular maintenance and/or replacement to ensure the proper functioning of your unit are not covered
by this warranty.
2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send the unit to us for repair or replacement. A fee of
$19.95 for return shipping costs will be charged at the time of return shipment of the repaired or replacement
unit.
4. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the
product or any of its parts which have been performed by a repair person not authorized by SharkNinja.
7. Products purchased, used or operated outside of North America.
Problems with your unit/How to get service:
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit ninjakitchen.com for product care/maintenance self-help. Our customer care and product specialists
are also available at 1-877-646-5288 to assist with product support and warranty service options.
How to initiate a warranty claim:
You can call 1-877-646-5288 to have a Customer Service specialist assist you. Please note, you must
call 1-877-646-5288 to initiate a warranty claim. Return and packing instruction information will be
provided at that time.
For Customer Service hours, visit ninjakitchen.com.
Replacement parts are available for purchase at ninjaaccessories.com. For more information on which parts are
classified as wearable and non-wearable, please visit ninjakitchen.com/warranty.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may
not apply to you.
ONE (1) YEAR
LIMITED WARRANTY
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