Oki MC573dn User Manual

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9. Troubleshooting
Fax Problems
This section describes problems with the fax function.
If you cannot solve a problem with the following solutions, contact your dealer.
• Unable to Send a Fax
• Unable to Receive a Fax
• Unable to Send or Received a Fax (Advanced Manual)
• Other Problems (Fax) (Advanced Manual)
• Fax Error Codes (Advanced Manual)
• Unable to send a fax
Unable to Send a Fax
Point to check Solution Reference
Did you send in the correct
procedure?
Check the procedure, and then try
again.
Entering Fax Number to Send a
Fax
Did you specify the correct fax
number?
If you are using speed dial, print the
speed dial list to check the
registration.
Entering Fax Number to Send a
Fax
Specifying a Destination from
Phone Book (Advanced
Manual)
Specifying a Destination Using
One-touch Button (Advanced
Manual)
Specifying a Destination from
Transmission History and
Reception History (Advanced
Manual)
Did you specify the appropriate dial
type?
Specify the appropriate dial type for
your region.
Press [Device Settings] on the touch
panel, select [Admin Setup] > [User
Install] and set the value according to
your environment in [MF (Tone)/DP
(Pulse)].
User Install (Advanced Manual)
Has any problem occurred at the
recipient machine?
Ask the recipient to have the
recipient's machine ready for
reception.
-
Is the error code [23] marked on the
Transmit/Receipt Journal?
Press [Device Settings] on the touch
panel, select [Admin Setup] > [User
Install], and then set [MF(Tone)/
DP(Pulse)] depending on your
environment.
Checking the Information of the
Machine (Advanced Manual)
User Install (Advanced Manual)
Is the error code [26] marked on the
Transmit/Receipt Journal?
Press [Device Settings] on the touch
panel, select [Admin Setup] > [Fax
Setup] > [Fax Setting], and then
change the setting for [PBX Line].
Checking the Information of the
Machine (Advanced Manual)
Administrator Setup (Advanced
Manual)

Oki MC573dn Specifications

General

Secure printing	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	12 s
Copy speed (black, normal quality, A4)	30 cpm
Scan to	CIFS, E-mail, FTP, HTTP, PC, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	7
Input color depth	30 bit
Output color depth	24 bit
Scan speed (black)	30 inch/min
Image formats supported	JPG
Document formats supported	PDF, XPS
Faxing	-
Fax memory	256 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	2 sec/page
Fax speed dialing (max numbers)	1000
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	60000 pages per month
Recommended duty cycle	0 - 6000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, Microsoft XPS, PCL 5c, PCL 6, PDF 1.7, PostScript 3, SIDM
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	1410 sheets
Total number of input trays	1
Maximum number of input trays	3
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL, Monarch
Custom media width	64 - 216 mm
Custom media length	90 - 1321 mm
Paper tray media weight	64 - 176 g/m²
Non-ISO print media sizes	16K, Executive (184 x 267mm), Folio (media size), Index card, Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Envelopes
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	64 - 220 g/m²
Auto Document Feeder (ADF) media weight	60 - 105 g/m²
Display	LCD
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Compatible memory cards	MMC
Internal storage capacity	3 GB
Sound pressure level (copying)	55.5 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	52 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1270 W
Power consumption (off)	0.5 W
Power consumption (sleep)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	670 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Storage temperature (T-T)	0 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	576 mm
Width	427 mm
Height	472 mm