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Troubleshooting
Problem Possible Cause Possible Solution
Vacuum doesn’t run. 1. Power Cord 1. Plug in power cord.
2. On/Off Fingertip Controls 2. Push ngertip control forward to turn “ON.”
3. No voltage in the wall outlet 3. Check fuse or breaker in the home.
4. Blown fuse or tripped breaker 4. Replace fuse or reset breaker in the home.
Vacuum won’t pick up or there
is low suction.
1. Filtration Bag 1. Make sure bag is installed correctly and replace once contents reach
MAXIMUM FILL LINE.
2. Power Head nozzle 2. Check nozzle for clog and replace brushroll if worn.
3. Brushroll Belt 3. Replace belt if broken.
WARNING TO REDUCE THE RISK OF ELECTRIC SHOCK OR INJURY FROM MOVING PARTS — UNPLUG BEFORE CLEANING OR SERVICING.
Service problems can often be solved easily at home. Use this guide to help you troubleshoot.
For any other service problems, contact our Customer Care Line at 1-800-989-3535 (Mon-Fri 7 a.m. – 7 p.m. CST; Sat 8 a.m. – 4:30 p.m. CST).
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