General Warranty
OWON warrants that the product will be free from defects in materials and
workmanship for a period of 3 years from the date of purchase of the product by
the original purchaser from the OWON Company. The warranty period of
accessories such as probe is 12 months. This warranty only applies to the original
purchaser and is not transferable to the third party.
If the product proves defective during the warranty period, OWON either will repair
the defective product without charge for parts and labor, or will provide a
replacement in exchange for the defective product. Parts, modules and
replacement products used by OWON for warranty work may be new or
reconditioned like new performance. All replaced parts, modules and products
become the property of OWON.
In order to obtain service under this warranty, customer must notify OWON of the
defect before the expiration of the warranty period. Customer shall be responsible
for packaging and shipping the defective product to the service center designated
by OWON, and with a copy of customer proof of purchase.
This warranty shall not apply to any defect, failure or damage caused by improper
use or improper or inadequate maintenance and care. OWON shall not be
obligated to furnish service under this warranty a) to repair damage resulting from
attempts by personnel other than OWON representatives to install, repair or
service the product; b) to repair damage resulting from improper use or connection
to incompatible equipment; c) to repair any damage or malfunction caused by the
use of non-OWON supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration
increases the time or difficulty of servicing the product.
Please contact the nearest OWON's Sales and Service Offices for services or a
complete copy of the warranty statement.
For better after-sales service, please visit www.owon.com.cn and register the
purchased product online.
Excepting the after-sales services provided in this summary or the applicable warranty
statements, OWON will not offer any guarantee for maintenance definitely declared or
hinted, including but not limited to the implied guarantee for marketability and
special-purpose acceptability. OWON should not take any responsibilities for any
indirect, special or consequent damages.
For more detailed information, please see the help document of the software, you
can open it by pressing F1 in the window of software.
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