311
SQW0038
Others
Q&A Troubleshooting
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Recording
Cannot record pictures.
• Card is full.
→ Free space by deleting unwanted pictures (→73).
• When a large capacity card is used, you may not be able to take a picture for a while after you turn
on the camera.
• Focus is not aligned.
→ When [Focus/Release Priority] is set to [FOCUS], the camera will not record until proper
focusing is achieved. (→125)
Recorded pictures look white.
• Lens is dirty (fingerprints, etc.).
→ Turn the camera on to extract lens barrel, and clean lens surface with a soft, dry cloth.
• Lens is foggy (→12).
Recorded pictures are too bright/too dark.
• Adjust the exposure (→135).
• AE Lock (→133) is set inappropriately.
Zooming stops instantaneously.
• When using the Extra Optical Zoom, the zooming action will stop temporarily. This is not a
malfunction.
Some pictures are taken when I press the shutter button just once.
• Camera is set to use [Auto Bracket], White Balance Bracket, [Aspect Bracket], or [Burst]. Self-
Timer is set to [
].
→ Clear the setting. (→106, 141)
Unable to perform bracket recording.
• The remaining memory space in the card is low.
→ Check the remaining memory space in the card.
Focus not aligned correctly.
• Subject outside of focus range. (→126)
• Caused by jitter or subject movement. (→168)
• [Focus/Release Priority] is set to [RELEASE]. (→125)
• [Shutter AF] is set to [OFF]. (→124)
• AF Lock (→133) is set inappropriately.
Recorded pictures are blurred. The stabiliser function ineffective.
• Shutter speed is slower in dark locations and the stabiliser function is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
• Use a tripod and the self-timer when using a slower shutter speed (→148).