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Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the
chart do not solve the problem, refer to “Product information” on page 3.
Troubleshooting guide
Maintenance
g Pull out the power plug from the outlet for maintenance
beforehand and then wipe it using a soft and dried cloth.
When dirt is heavy, wring the cloth moistened in water tightly to wipe
the dirt, and then wipe it with a dried cloth.
Do not use solvents such as benzine, thinner, alcohol and detergent,
which may deform the coating of the outer case.
When using a chemical cloth, follow the precautions.
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g Care on the CD lens
Clean the lens regularly to prevent malfunctions. Use a blower to
remove dust and a cotton swab if it is extremely dirty.
Do not use the lens cleaner of the CD type.
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g Common problems
Incorrect display or play will not start
You have not inserted the disc properly. Insert it correctly.
The disc is scratched or dirty (Tracks skipped).
There is moisture on the lens. Wait for about an hour and then try
again.
MP3 cannot be read
You may not be able to play MP3 if you have copied a multi-session
disc that has no data between sessions.
When creating a multi-session disc, it is necessary to close the
session.
The amount of data on the disc is too small. Set the amount of data to
above 5 MB.
Noise is heard or no sound
While playing MP3, noise may occur if the recording is poor.
Keep this unit away from mobile phones if the interference is
apparent.
Turn the volume up.
Switch the unit off, check and correct the connection and then
switch the unit on. Causes include straining of the speakers through
excessive volume or power and using the unit in a hot environment.
Humming heard during play
An AC power supply cord or fluorescent light is near the cords. Keep
other appliances and cords away from this unit’s cables.
A beat sound or noise is heard while receiving radio broadcast
Switch the television or other audio player off or separate it from the
unit.
Switch the portable audio player off if connected to the AUX port.
A low hum or noise is heard during AM broadcast
Keep the antenna away from other cables and cords.
Keep the AM antenna away from the unit.
The picture on the television near the unit disappears or stripes
appear on the screen
The location and orientation of the antenna are incorrect.
The television antenna wire is too close to the unit. Separate the
antenna wire of the television from the unit.
No response when remote control buttons are pressed
Check that the batteries are inserted correctly (➡ page 5).
g Display
“--:--”
You plugged the AC power supply cord in for the first time or there
was a power failure recently. Set the time (➡ page 7).
“ADJUST CLOCK”
Clock is not set. Adjust the clock accordingly.
“ADJUST TIMER”
Play timer is not set. Adjust the play timer accordingly.
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“PGM FULL”
The number of programmed tracks is limited to 24. No further tracks
can be programmed.
“NO PLAY”
A CD-ROM disc that is not in CD-DA or MP3 format is inserted. It
cannot be played.
“ERROR”
Incorrect operation is performed. Read the instructions and try again.
“F61” or “F76”
There is a power supply problem. Consult the dealer.
“AUTO OFF”
The unit has been left unused for about 29 minutes and will shut down
in a minute. Press any button to cancel it.
“ILLEGAL OPEN”
Sliding door is not in correct position. Turn the unit off and on again.
“NODEVICE”
The iPod/iPhone device is not inserted correctly. Read the instructions
and try again (➡ page 8).
“REMOTE 1”
The main unit is in “REMOTE 1” mode. Switch the remote control to
“REMOTE 1” mode (➡ page 8).
“REMOTE 2”
The main unit is in “REMOTE 2” mode. Switch the remote control to
“REMOTE 2” mode (➡ page 8).
g iPod/iPhone
iPod/iPhone does not turn on
Verify that the iPod/iPhone battery is not depleted before connecting
it to the unit.
Before inserting the iPod/iPhone into the dock, turn both the unit and
the iPod/iPhone off. Turn the power on and select the appropriate
source.
No sound is heard from the speakers
The iPod/iPhone is not inserted correctly into the dock. Turn the
iPod/iPhone off and remove it from the dock connector. Reinsert it and
turn it on again.
Make sure that the iPod/iPhone is actually playing something.
Adjust the volume.
Distorted sound or the sound level is too low
Make sure the equalizer function of the iPod/iPhone is turned off.
iPod/iPhone cannot be controled by the remote control or main unit
Make sure the iPod/iPhone is inserted properly into the dock.
Check the dock connection and make sure that iPod/iPhone is
selected as the source of music (➡ page 8).
iPod/iPhone does not charge
Check all connections (➡ page 4, 8).
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When the following situations occur, reset the memory:
There is no response when buttons are pressed.
You want to clear and reset the memory contents.
To reset memory
Disconnect the AC power supply cord. (Wait for at least 3 minutes
before proceeding to step 2.)
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While pressing and holding down [8, POWER] on the main unit,
reconnect the AC power supply cord.
“--------” appears on the display.
Release [8, POWER].
All the settings are returned to the factory preset. You will need to
reset the memory items.
Memory reset (Initialization)
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