PAX A920 Setup Guide
A Global Payments Company Page 7
Using the A920 Payment Terminal
Launching Portico Application
The following procedures launch the Portico application on the A920 device, allowing transactions to be
processed. The device should remain in this mode for the POS to complete credit card transactions.
1 From the main screen, find the Portico application.
2 Double tap to launch the application.
Printing Credit Card Slips
To set up signature capture and printing through the A920 device, follow these steps:
1 Launch the Portico application as indicated above.
2 Select the Menu icon in the upper right corner, enter the default password (916860).
3 Select Operation Settings.
4 Select Signature Type.
5 Select signature preference.
Select Print on Paper to print a receipt for guest to sign.
Select E-signature to allow guest to sign on device.
Completing Payment Transactions
The following procedures describe how to process a credit card transaction with the A920 device. If the
device is connected to the local network with an Ethernet connection, it must remain connected to the
L920 base to process the transaction.
1 In the POS, select an invoice to pay and then select a credit card payment.
If the app is set to prompt for a tip, it will do so.
2 If prompted for a tip, enter a tip amount, then tap Submit.
3 When the app displays the Please Enter Account prompt, enter the card’s number.
If the card has an EMV chip, you can dip the card or tap it against the front sensor.
If the card has no EMV chip, you can swipe it.
If these methods are unsuccessful, you can type the card number into the Please Enter
Account box, then tap Confirm.
4 If the site uses surcharges, the device may display a notification prompt.
5 If the device displays the surcharge prompt, tap OK.
If you have dipped the card, the app will prompt you to remove the card.
6 If prompted, remove the dipped card.
The device will process the payment.
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