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The appliance does not start cleaning the coffee
bean chute.
• Make sure the appliance is connected to the
mains.
• Make sure the lid of the coffee bean chute
is opened before pressing and holding the
strength select button for 4 seconds.
• Press and hold the strength select button for
4 seconds until the grinder starts cleaning itself.
The appliance works but makes a beeping sound.
• Please check if the lid of the coffee bean chute
is properly closed.
The lter overows when I remove the jug from
the appliance while it is brewing coffee.
• If you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the lter basket to overow. Also
note that the coffee does not reach its full
taste before the end of the brewing process.
Therefore we advise you not to remove the jug
and pour out the coffee before the end of the
brewing process.
The appliance continues to drip long after the
brewing process has ended.
• The dripping is caused by condensation
of steam. It is completely normal that the
appliance drips for some time.
• If the dripping does not stop, the drip stop may
be clogged. To clean the drip stop, pull at the
tab of the lter basket holder on the right side
of the coffeemaker to open the holder. Take out
the lter basket. Then rinse the lter basket and
the drip stop under the tap.
• If you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the lter basket to overow.
The coffee is not hot enough.
• Preheat the jug with hot water before you start
brewing coffee.
• The coffee in the jug cools down faster if you
brew only a few cups. The coffee stays hot
longer if you brew 10 cups, which is a full jug.
• Use thin-walled cups, because they absorb less
heat from the coffee than thick-walled cups.
• Do not use milk that comes directly out of
the fridge.
• Descale the appliance. See section ‘Descaling
the coffeemaker’ in chapter ‘Cleaning and
maintenance’.
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