13
B. Troubleshooting Worksheet
If the troubleshooting solutions did not correct the
problem, please fill in the following information
and either contact your local Polaris dealer or our
Customer Service Department at 1-800-VAC-
SWEEP (USA and Canada only) or (760)
599-9600, Monday through Friday, 7:30 a.m. –
5:00 p.m. PST.
In order to provide faster and more convenient
service, have the following information available
at the time of the call or when taking the Polaris in
for service.
1. Serial #: ___________________
See page 14.
2. Wheel RPM:________________
See page 8.
3. Is the Polaris backing-up?
Watch the wheels. They should all turn backwards
approximately every 1-1/2 minutes.
■■ Yes ■■ No
4. Is the hose the proper length?
See page 6.
■■ Yes ■■ No
How many hose sections are used? _______
How many hose sections extend past the
farthest point of the pool? _____
5. Is the swivel (#19) on the cleaner
rotating freely?
■■ Yes ■■ No
6. What is the filter pressure?
Now _______________________ psi
Just after cleaning ____________ psi
See page 4.
When was the last time it was cleaned?
■■ 1-2 months
■■ 3-5 months
■■ Over 6 months
b. If the filter pressure is 5-10 psi
above the clean operating pres-
sure, backwash or clean your filter.
c. Ensure your 340 is securely
hooked up to your skimmer or
dedicated suction line.
d. Adjust the flow regulator, or the
dedicated suction line valve in the
equipment area, until you are in
the correct operating range.
Recheck the wheel RPM once you
have obtained the proper water
flow for the 340. See page 8.
4. Remove lower housing (#20).
Ensure belts are on and properly
tensioned.
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