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Polycom VVX 301 User Manual

Polycom VVX 301
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3. Select Polycom BToE Connector and click Disable.
Pairing Your Phone with Your Computer
By default, BToE is enabled on your phone when you sign in to the phone with your Skype for Business
user credentials.
When BToE is enabled, the BToE icon is displayed in the status bar on your phone. If enabled by
your system administrator, the BToE menu option displays on the Home screen, and you can access
BToE feature settings and pair your phone from the menu.
Before you can begin using BToE, you must pair your Polycom phone with your computer. By default,
your phone is set to pair with your computer automatically when Better Together over Ethernet is enabled
and you connect your phone to your computer over Ethernet. You can choose to manually pair your
phone with your computer using the BToE Connector application and a pairing code generated by your
phone.
Automatically Pair Your Phone with Your Computer using BToE
By default, your phone is set to automatically pair with your computer when you connect your phone to
your computer over Ethernet and when the Pair mode on the phone and application is set to Auto. When
your phone is paired with the Skype for Business client on your computer, a confirmation message
displays on your phone and the BToE Mode icon is displayed in the system tray on your computer.
Procedure
1. Do one of the following:
• On your phone's Home screen, select BToE.
• On your phone, navigate to Settings > Features > BToE PC Pairing.
• On your phone, select Sign In or navigate to Settings > Features > Skype for Business >
Sign In and select via PC.
2. Select Pairing Mode and select Auto.
3. If you are switching to Auto after using Manual pairing, right-click the application icon on your
computer, select Pair with Phone, select the Auto check box, and click Pair.
4. Connect an Ethernet cable from your computer to the PC port on your phone.
The message that the phone is paired displays on the phone, and if you are not signed in to Skype
for Business on your phone, a dialog box is displayed on your computer asking for your Skype for
Business login credentials.
Phone Accessories and Computer Applications
Polycom, Inc. 159

Table of Contents

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Polycom VVX 301 Specifications

General IconGeneral
SIP Protocol SupportYes
Line Keys6
SpeakerphoneFull-duplex
Opus Codec SupportNo
Power SourcePoE or optional external AC adapter
BluetoothNo
Wi-FiNo
USB PortNo
Audio FeaturesHD Voice, Acoustic Clarity technology
Network10/100 Ethernet
Headset SupportYes, RJ9 port
Power over Ethernet (PoE)Yes
CodecsG.711, G.722, G.729
Dimensions7.5 x 6 x 7 in (19 x 15 x 18 cm)
Weight0.8 kg (1.75 lbs)

Summary

Before You Begin

Audience, Purpose, and Required Skills

Defines the target audience and necessary skills for using the guide.

Related Documentation

Lists other documents providing additional information on phone features and setup.

Getting Help

Provides resources for assistance with Polycom products and solutions.

Getting Started with VVX Business Media Phones

Overview of Phone Hardware and Keys

Details the physical components and keys of various VVX phone models.

Securing Your Phone with the Security Slot

Explains how to physically secure the VVX phone using a security cable.

Navigating VVX Business Media Phones

Introduces phone interfaces, icons, and screen navigation for understanding phone status.

Icons and Status Indicators

Explains the meaning of various icons and indicators on VVX phones for status interpretation.

Entering Information in Data Fields

Guides on input methods for data fields using dial pad and keyboard.

Logging in to and Locking Your Phone

Signing in to Skype for Business on VVX business media phones

Details methods for signing into Skype for Business using user credentials or PC pairing.

Locking Your Phone

Covers setting a lock code, locking the phone, and managing device lock settings.

Audio Calls

Placing and Answering Audio Calls

Explains various methods for initiating and receiving audio calls on VVX phones.

Holding and Resuming Calls

Covers placing calls on hold and resuming them.

Transferring Calls

Explains how to transfer calls using different transfer types.

Ignoring or Rejecting Incoming Calls

Guides on ignoring, rejecting, or silencing incoming calls.

Video Calls on VVX Business Media Phones

Using a USB Camera with VVX Phones

Details connecting and using USB cameras for video calls on supported VVX phones.

Video Call Settings

Covers adjusting video call rates, clarity, and display options.

Place a Video Call

Explains how to initiate a video call and start video during an audio call.

Conference Calls

Initiating a Skype for Business Conference Call

Details how to start a conference call with Skype for Business contacts.

Managing Skype for Business Conference Participants

Covers managing participants, muting, promoting, and removing them from conferences.

Shared Lines

Hold a Call Privately on a Shared Line

Explains how to hold calls privately on a shared line without notifying others.

Boss-Admin for Skype for Business

Covers managing phones on the network, assigning delegates, and monitoring calls.

Recording Audio Calls

Guidelines when Recording Calls

Lists essential guidelines to follow before and during call recording.

Record a Call

Explains how to start, pause, resume, and stop recording audio calls.

Call Lists, Distribution Lists, and Directories

Recent Calls

Details how to view, sort, and manage recent call records.

Contact Directory

Explains how to store, add, view, update, and delete contacts in the phone's directory.

Searching the Skype for Business and Outlook Directories

Guides on searching for contacts in Skype for Business and Outlook directories.

Favorites and Contact Lists

Managing Favorites

Explains how to add, view, reorder, and delete favorite contacts.

Skype for Business Contacts

Details managing contacts from Skype for Business, including unified contact store.

Accessing, Sending, and Broadcasting Messages

Instant Messaging

Explains how to send, read, reply to, and delete instant messages on the phone.

Broadcasting Messages with Group Paging

Describes how to send one-way audio announcements to groups of phones.

Broadcasting Messages with Push to Talk

Covers using Push to Talk (PTT) for transmitting messages like a walkie-talkie.

Phone Applications

Using the Calendar

Explains how to view and join meetings scheduled in Outlook via the phone's calendar.

Navigating the Web and Idle Browsers

Introduces the phone's web browser and idle browser features for accessing online content.

VVX Business Media Phones Settings

Password Required to Access Basic Settings

Details the password requirement for accessing basic phone settings and customization.

Customizing Line Keys

Details how to customize line keys, columns, and transparency on the screen.

Power-Saving Mode

Covers configuring power-saving settings, including office hours and idle timeouts.

Changing Audio Settings

Details how to adjust ringtones, call notifications, volume, and enable Acoustic Fence.

Using Bluetooth Devices with VVX 600 Series Phones

Using Bluetooth Headsets with VVX 600 Phones

Details enabling Bluetooth, pairing headsets, and managing calls with them.

Using a Smartphone with VVX 600 Phones

Explains how to pair smartphones and manage calls using the VVX phone.

Connecting Polycom VVX Expansion Modules to Your Phone

VVX Color Expansion Module Hardware Features

Details the hardware features of VVX Color Expansion Modules.

Connect VVX Expansion Modules

Guides on connecting expansion modules to the VVX phone.

Assigning Contacts and Favorites to VVX Expansion Modules

Explains assigning contacts and favorites to line keys on expansion modules.

Phone Accessories and Computer Applications

Using a Headset with Your Phone

Covers connecting, using, and managing headsets with VVX phones.

Controlling Your Phone with Polycom Desktop Connector

Details using the Polycom Desktop Connector to control the phone via computer.

Connecting to Skype for Business on Your Phone using Better Together over Ethernet

Explains setting up and using Better Together over Ethernet (BToE) for PC integration.

Accessibility Features

Features for Hearing-Impaired Users

Lists phone features that assist users with hearing impairments.

Features for Mobility-Impaired Users

Lists phone features that assist users with mobility impairments.

Features for Vision-Impaired and Blind Users

Lists phone features that assist users with visual impairments.

Maintaining VVX Business Media Phones

Restart Your Phone

Explains how to restart the phone for troubleshooting or configuration updates.

Clean the Touchscreen

Provides instructions for cleaning the phone's touchscreen safely.

Updating Your Skype for Business Phone Software

Details how to update the phone's software for Skype for Business.

Troubleshooting

Speakerphone

Addresses issues related to the speakerphone not working and possible solutions.

USB Port

Discusses problems with USB devices not being detected and potential causes.

Troubleshoot Audio and Echo Issues

Offers solutions for audio or echo problems experienced during calls, especially with headsets.

Bluetooth Headset Issues

Addresses common problems encountered when using Bluetooth headsets with VVX phones.

Recording Issues and Solutions

Provides solutions for common issues encountered during call recording.

Better Together over Ethernet

Offers solutions for issues arising during BToE installation and device pairing.

Reset the Phone to Factory Defaults

Explains how to reset the phone to its original factory default settings.

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