7
TROUBLESHOOTING GUIDE
Unit should be fully charged prior to doing any troubleshooting and must be done by an adult ONLY.
Problem Possible Cause Solution
Does not work out of the box Unit must be traveling up to 3 mph before motor
will engage
Loose connection(s)
Kick start to 3 mph while pressing the push button throttle to
engage motor.
Check for loose connections/wires underneath the deck plate.
No longer works Blown fuse
Loose connection(s)
No lights on charger
Undercharged battery
Battery will not hold a charge
Check fuse; replace if needed.
Check for loose connections/wires underneath the deck plate.
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall = Green
Plugged into wall & unit = Red (charging)
Charging Complete = Green
No lights/Blinking lights - Replace Charger
With no weight on the unit, lift up back end; manually (and care-
fully) spin rear wheel and press push button throttle to engage
the motor. If motor engages - replace battery.
Short run time/runs slow Riders weight
Riding conditions
Battery not fully charged
Old/damaged battery
Do not exceed 120 lb (54 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with
heavy debris.
Charge unit for a full 12 hours.
Replace battery.
Charge battery at least once a month when not in use.
Do not store unit in freezing or below freezing temperatures.
Freezing will permanently damage the battery and greatly reduce
ride time.
Refer to page 3 for charging information.
Runs intermittently Loose connection(s) Check the wires around the throttle and connectors underneath
the deck plate.
Replace - push button throttle.
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free 866-467-2967 to speak to a live Customer Service Representative
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General
Weight and Dimensions
