Chapter 5 25
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Other Information
Limited Warranty
What your warranty covers:
• Defects in material or workmanship.
For how long after your purchase:
• 90 days from date of purchase for labor charges.
• One year from date of purchase for parts.
•Two years from date of purchase for the picture tubes.
The warranty period for rental units begins with the first rental or 45 days from date
of shipment to the rental firm, whichever comes first.
What we will do:
•Pay any Authorized RCA Television Service Center the labor charges to repair your
television.
•Pay any Authorized RCA Television Service Center for the new or, at our option,
rebuilt replacement parts and picture tube required to repair your television.
How you get service:
• For 20” screen size: Take your RCA television to any Authorized RCA Television
Service Center and pickup when repairs are complete.
• For screen sizes larger than 20”: Request home or pick up, repair and return
service from any Authorized RCA Television Service Center, provided that your
television is located within the geographic territory covered by an Authorized RCA
Television Service Center. If not, you must take your television to the Service
Center location at your own expense, or pay for the cost the Service Center may
charge to transport your television to and from your home.
•To identify your nearest Authorized RCA Service Center, ask your dealer, visit
www.rca.com, look in the Yellow Pages, or call 1-800-336-1900.
•Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period must be presented to
obtain warranty service. For rental firms, proof of first rental is also required.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and
operate your product. Any additional information should be obtained from your
dealer.)
• Installation and related adjustments.
• Signal reception problems not caused by your television.
• Damage from misuse or neglect.
• Batteries.
• Customer replacement fuses.
• Damage from images burnt onto the screen.
•A television that has been modified or incorporated into other products or is used
for institutional or other commercial purposes.
• Acts of nature, such as but not limited to lightning damage.
•A television purchased or serviced outside the U.S.A.
1634765A.05_Other 4/22/04, 9:25 PM25
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