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Tips and troubleshooting
Cannot delete files on the player.
• You can delete files on the player using your computer.
1. Connect the player to your computer.
2. Open the player in Windows Explorer and navigate to the folder containing the files.
3. Select the files you want to remove and then press the Delete key on the keyboard of your PC.
• For deleting files from the player, see File Manager menu for details.
• For deleting files using easyRip, click the Help module on easyRip’s Module Dock.
Audio distorted at high volume.
• Change the Equalizer mode to Flat.
• Turn down the volume.
The audio tracks on my player keep skipping or popping.
• You’ll need to rip the audio track again– make sure you close all other applications on your PC when you
record.
• Try ripping with the Error Correction setting turned on.
Player turns itself off.
• Your player turns itself off if you leave it in pause mode or navigation mode for the duration specified in
Power Save setting.
The player cannot be turned on.
• Battery is empty, please recharge.
• Reset the player by pressing the RESET button on the back of the player with a non-metal pointed
object (e.g. toothpick).”
• If the player still cannot be turned on after resetting, perform a firmware upgrade to restore it.
• Please go to www.rcaaudiovideo.com for more details.
Player does not respond to key presses.
• Make sure the lock function is not activated.
• If the player stops operating properly, you can reset it by pressing the RESET button on the back of the
player with a non-metal pointed object (e.g. toothpick).
• This player may temporarily cease to function if subjected to electrostatic disturbance.
To resume normal operation, it may be necessary to cycle the power off and back on or you can reset it
by pressing the RESET button on the back of the player with a non-metal pointed object (e.g. toothpick).
Player cannot play WMA songs.
• Secure music downloads are not supported by this player. Please make sure to download songs without
DRM protection (Digital Rights Management).
Additional information
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