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Troubleshooting Tips
The player does not turn on when
PLAY button pressed.
• Battery may be inserted incorrectly.
• Battery may be empty.
Skipping tracks or bad sound
quality?
• Repeat, random or program function
may be activated.
• There may be strong magnetic fields
(e.g. too close to TV) near the unit.
• Low Battery level. Replace with new
ones.
Cannot perform playback?
• LOCK function may be activated.
• There may be no mp3 tracks in the
card or internal memory.
• Memory Card may be damaged.
Cannot playback tracks on the
player.
•Make sure audio tracks are encoded
in the mp3 or Windows Media
formats at supported bitrates.
Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 160 kbps
• WMA files may be DRM protected
and you don’t have the proper rights
(license) to play the files.
Check the website and/or application
help system of the music download
service provider from where the content
was purchased from for license
acquisition details.
For more information on how license
acquisition works, go to
www
.microsoft.com/windowsmedia/drm.
What does the PlaysForSure logo
mean?
PlaysForSure is a new logo program from
Microsoft®. Consumers can match the
PlaysForSure logo on a large selection of
devices and online music stores. If you
see the logo, you’ll know your digital
media will play for sure.
For more information on the Microsoft
PlaysForSure program, visit
www
.PlaysForSure.com.
For more information on RCA
PlaysForSure devices, visit www
.rca.com.
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Check for Updates
Visit
http://www
.rca.com/digitalaudiodownloads
for the latest news and firmware
upgrades for our Lyra Digital Audio
Player. You must update your system
after new downloads have been made in
order for the new applications to be
executed.
Frequently Asked Questions
You can get FAQ information at
www
.rca.com/digitalaudiofaq.
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