Reolink Duo 2 User Manual

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Troubleshooting
If your camera is not turning on, please
apply the following solutions:
• Make sure the power switch is turned on.
• Charge the battery with a DC 5V/2A
power adapter. When the green light is on,
the battery is fully charged.
If these won’t work, please contact Reolink
If the camera cannot scan the QR code
on your phone, please try the following
solutions:
please try the following solutions:
• Ensure that you have entered the correct
WiFi password.
• Put the camera closer to your router to
ensure a strong WiFi signal.
• Change the encryption method of the
WiFi network to WPA2-PSK/WPA-PSK
(safer encryption) on your router interface.
• Change your WiFi SSID or password and
Camera is not Powering on
Support.
Failed to Scan QR Code on
the Phone
Safety Instructions of Battery Usage
Reolink Duo 2 is not designed for running 24/7 at full capacity or around-the-clock live
streaming. It’s designed to record motion events and to live view remotely only when you
need it.
1. The battery is built-in, so do not remove it from the camera.
2. Charge the rechargeable battery with a standard and high-quality DC 5V/9V battery
charger or Reolink solar panel. Do not charge the battery with solar panels from any other
brands.
3. Charge the battery when temperatures are between 0°C and 45°C and always use the
battery when temperatures are between -20°C and 60°C.
4.Donotcharge,useorstorethebatterynearanyignitionsources,suchasreorheaters.
5.Donotusethebatteryifitgivesoanodor,generatesheat,becomesdiscoloredor
deformed,orappearsabnormalinanyways.Ifthebatteryisbeingusedorcharged,turno
the power switch or remove the charger immediately, and stop using it.
6. Always follow the local waste and recycle laws when you get rid of the used battery.
• Vary the distance between your camera
and the mobile phone so that the camera
can focus better.
       • Try to scan the QR code under sucient
lighting.
If these won’t work, please contact Reolink
Support.
Failed to Connect to WiFi
During Initial Setup Process
If the camera fails to connect to WiFi,
English English

Reolink Duo 2 Specifications

General

Brand	Reolink
Model	Duo 2
Category	Digital Camera
Language	English