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Troubleshooting
Ifyourcameraisnotpoweringon,pleasetrythefollowingsolutions:
•Makesureyourcameraispoweredproperly.ThePoEcamerashould
bepoweredbyaPoEswitch/injector,theReolinkNVRora12Vpower
adapter.
•IfthecameraisconnectedtoaPoEdeviceaslistedabove,connectthe
cameratoanotherPoEportandseeifthecamerawillpoweron.
•TryagainwithanotherEthernetcable.
Ifthesewon’twork,contactReolinkSupport.
Ifthepicturefromthecameraisnotclear,pleasetrythefollowing
solutions:
•Checkthecameralensfordirt,dustorspiderwebs,pleasecleanthe
lenswithasoft,cleancloth.
•Pointthecameratoawell-litarea,thelightingconditionwillaectthe
picturequalityalot.
•Upgradethefirmwareofyourcameratothelatestversion.
Camera is not Powering on
Picture is not Clear
VGAHDMIUSB
AUDIO
OUT
DC 48V
ON
2 4 6 8
1 3 5 7
OFF
LAN
eSATA
2
1
TF
VGAHDMIUSB
AUDIO
OUT
DC 48V
ON
2 4 6 8
1 3 5 7
OFF
LAN
eSATA
2
1
TF
Align the camera to the mounting plate and turn the camera clockwise
tolockittightly.Payattentionthatthesetwopointsshouldbealigned,
whichmeansthecamerahasbeenlockedcorrectly.
Oncethecameraisinstalled,you
mayrotatethecamerabody
manuallytoadjustthecamera’s
surveillanceangle.
NOTE: Runthecablethroughthecablenotchonthemountbase.
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