TM031 Integrity 18, 20, 24, 26L Service Instructions REV: B
D.O.I: February 2008
This document is stored and maintained electronically by Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”
Safety Warning
The purpose of this service manual is to provide sufficient information to allow a person
with the skills as required by the Regulatory Authorities to carry out effective repairs to a
Rheem Continuous Flow Gas Water Heater in the minimum of time.
Safety precautions or areas where extra care should be observed when conducting tests
outlined in this service manual are indicated by print in bold italics and/or a warning
symbol. Take care to observe the recommended procedure.
Certain diagnostic procedures outlined in these Service Instructions
require “live” testing to be conducted. Personal Protective Clothing (PPE)
shall be worn and an RCD shall be installed between the power point and
3-pin cord of the water heater to reduce the risk of electric shock.
If the supply cord is damaged, it must be replaced by the manufacturer or
its service agent or a similarly qualified person in order to avoid a hazard.
Introduction
The information provided in these instructions is based on the water heater being installed
in accordance with the Installation Instructions provided with each water heater.
Should you require further technical advice on a Rheem Integrity Water Heater, contact
your nearest Rheem Service Department where genuine replacement parts are also
available.
Water Heater Model Identification
The identification numbers are designed to convey detailed information about the water
heater to which it is attached. The model number consists of 6 digits and up to 3 letters.
1 - Electronic 60ºC Max temp
Nominal litres/minute @ 25 ºC rise
F - Frost protection fitted