Technical Bulletin PAGE: 1/2
Reissued: 23-Aug-16
Model: MET-C1ab_SOP/ MET-C1cde_SOP/MET-C1yz_SOP/
COR-C1_SOP/OR-C2_SOP/Z-C2_SOP
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: SDKService for eDC
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other (Firmware)
Action required
Service manual revision
Retrofit information
Tier 2
Important Information about Normal/Smart Panel Firmware Updates
When updating machine firmware, make sure NOT to install Smart Panel supported
firmware on a machine with a normal operation panel (and vice-versa). If you do, the
machine may not function as designed and product warranty may not apply.
To avoid this, when updating the firmware, make sure that the numbers next to "NEW" and
"ROM" are the same on the operation panel.
If you install the wrong firmware, repeat the update procedure and check the numbers
mentioned above.
This RTB has been issued to announce the firmware release information for the SDKService for
eDC.
September 2014 production
Note: Definition of Availability of RFU via @Remote
“Available”: The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Modified Points or Symptom Corrected
Symptom corrected:
Copy/Scanner/Fax show the state of jobs as being conducted immediately after the
device is rebooted.
Symptom corrected:
- The operational panel display may return to the Home screen before the scanning
job is finished.
- The machine may not recover from Energy Saver mode.
- When repeatedly transitioning to and from energy-saving mode, the SDKService
process might suffer from a memory leak.