Message Causes Solutions
"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details] to
display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
On the printer driver, set the resolution
to 600 dpi or higher, or deselect
[Unauthorized Copy Prevention].
"Collate has been
cancelled."
Collate was canceled. Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"Exceeded the maximum unit
count for Print Volume Use.
The job has been
cancelled."
The number of pages the
user is permitted to print has
been exceeded.
For details about print volume use
limitation, see Security Guide .
"Exceeded the maximum
number of multi-sheet fold.
The job has been
cancelled."
The maximum number of
multi-sheet fold was
exceeded.
Specify fewer sheets for the multi-sheet
fold function.
For details about the maximum number
of multi-sheet fold, see "Fold", Print .
"Fold is not available with
the settings. The job has
been cancelled."
Fold function is not available
with the current settings.
Check the paper settings. For details
about the limitations of the Fold
function, see "Fold", Print .
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
10. Troubleshooting
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