Message Cause Solution
"@Remote Cert. update
failed"
Updating the @Remote certificate
failed.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
"Cannot
connect=>Comm.Serv.
Check proxy user/
password."
The proxy user name or password
is incorrect.
Check the proxy server settings,
and then change the user name
and/or password if they are
incorrect.
"Change (Tray name) to the
following settings:"
The size of the paper in the tray
does not match the paper size
specified in the printer driver.
Select a tray containing paper
that is the same size as the
specified paper size.
"Connect
failed:WirelessCard Turn
power off, check card."
The printer cannot detect the
wireless LAN interface board.
Check that the board is supported
or installed correctly.
"Duplex mode is in off
position for (tray name)"
The duplex mode for the indicated
tray is not available.
You can use one-sided printing
only. Press [Change] to change
the tray's settings, press [JobReset]
to reset the job, or press [Form
Feed] to force printing.
"Ethernet Board Error" An error on the Ethernet is
detected.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
"Independent-supply toner" Independent-supply toner is set. Use the toner recommended for
this printer.
"Load paper in (tray name)" There is no paper in the specified
tray.
Load the specified paper in the
tray, press [JobReset] to reset the
job.
"Parallel I/F Error" The printer's self-diagnostic test
failed due to a loopback error.
Replace the IEEE 1284 board that
caused the error.
3. Troubleshooting
54
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