37
Troubleshooting
Problem Items to check Cause/Action Page
Problems with the pedals
Unusual sound is heard
when you press the
pedal
Could the adjuster located under the pedal
not be in contact with the oor?
(RP701)
The adjuster may have loosened as you used the pedal. Lower the
adjuster so that it contacts the oor. If you are using the piano on
carpet, lower the adjuster so that it presses strongly against the oor.
p. 7
Pedal does not work, or
is “stuck”
Is the pedal connected correctly? Check the pedal jack located on the bottom of the piano.
p. 18
Could you have disconnected or connected
the pedal cord while the power was on?
If you disconnect the pedal cord while the piano is powered-
on, the pedal eect might remain applied. Connect or
disconnect the pedal cord while the piano is powered o.
–
Could you have changed the way in which
the pedal eect is applied?
If the right pedal part is set to “Right,” it applies only to the right-hand
tone; if set to “Left,” it applies only to the left-hand tone.
p. 33
Could Twin Piano be turned on?
If Twin Piano is on, the right pedal will aect only the right-
hand keyboard zone and the left pedal will aect only the
left-hand keyboard zone.
–
Could you have changed the function of the
pedal?
If the function of the sostenuto pedal (center pedal) or the soft
pedal (left pedal) have been changed, they will not operate as
the sostenuto pedal or the soft pedal. Restore the settings of
the “Center Pedal Function” and “Left Pedal Function.”
p. 33,
p. 34
Problems with song playback
Only the sound of a
particular instrument in
a song does not play
When you press the [ ] button, are there
parts (Right, Left, Accomp) that are unlit in
the screen?
Parts that are not shown in the screen do not sound. Select an
unlit part to highlight it so that it produces sound.
p. 13
Song volume is
inaudible or too low
Could the Song volume be set too low?
Depending on the data format of the song, raise the “Song
Volume SMF” or “Song Volume AUDIO” value.
p. 32
Changing the “Song
Volume” does not
change the volume
Could the SMF Play Mode be set to
“Internal”?
Set the SMF Play Mode to “External.”
p. 33
The selected sound
changes when you play
back a song
Could the SMF Play Mode be set to
“Internal”?
Set the SMF Play Mode to “External.”
p. 33
Can’t play back a song
saved in USB ash drive
Is the le extension “.WAV” or “.MP3” or
“.MID”?
This piano can play back three types of le: WAVE format or
MP3 format audio les, and MIDI les.
–
Names of songs saved
on the USB ash drive do
not appear in the screen
Does the le have a “.MID” extension? Could
the song name information in the le be
blank or consist only of spaces?
Song names can be shown in the screen only for les that have
a “.MID” extension. If the song name information in the le is
blank or consists only of spaces, the song name is not shown in
the piano screen.
–
Problems with recording
Can’t record
When you press the [Part] button, is the part
to be recorded blinking in the screen?
Select the part in the screen that you want to record, so that it
blinks.
p. 23
Can’t record audio
Is a USB ash drive connected to the USB
Memory port?
Audio recording cannot be performed unless a USB ash drive
is connected.
–
Volume diers between
recording and playback
Could the Song Volume be set too low?
Depending on the data format of the song, raise the “Song
Volume SMF” or “Song Volume AUDIO” value.
p. 32
The tonal character
of the piano changes
when you record
Could you be recording with a tone that you
created in Piano Designer?
Some of the Piano Designer settings might not be reproduced
when you play back a song.
–
Could you be playing back a song that you
audio-recorded to an USB ash drive?
If you want to record with the same tonal character as when
you play the keyboard, record your performance as SMF.
–
Other problems
Even though you’re using
headphones to mute the sound,
a thumping sound is heard
when you play the keyboard
The keyboard of this piano is designed to simulate the mechanism of an acoustic piano. Even on an acoustic
piano, a thumping sound is actually being produced when you press a key. Such sounds do not indicate a
malfunction.
–
Power turns o on its
own
Could you have made settings so that the
power automatically turns o when the
piano has not been used for a time?
If you don’t need the power to turn o automatically, turn the
Auto O setting “O.”
p. 35
Power does not turn on Is the AC adaptor connected correctly?
p. 6,
p. 10
The buttons of the
operating panel do not
work
Could you have enabled the “Panel Lock”
setting to prevent inadvertent operation?
Disengage the “Panel Lock” setting.
p. 30
The volume level of the
unit connected to Input
jack is too low
Could the volume of the connected device be turned down?
–
Could “Input/Bluetooth Vol.” be lowered?
p. 33
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