TROUBLESHOOTING
IF THESE SOLUTIONS DO NOT SOLVE THE PROBLEM, CONTACT AN AUTHORISED SERVICE CENTRE.
PROBLEM POSSIBLE CAUSE SOLUTION
Engine will not start No spark The spark plug may be damaged. Remove it and check for dirt
and cracks. Replace with a new spark plug.
No fuel Push the primer bulb until the bulb is full of fuel. If bulb does
not fill, the primary fuel delivery system is blocked. Contact an
authorised service centre. If the primer bulb fills, the engine may
be flooded. Proceed to the next item.
Engine is flooded Remove spark plug, turn product so spark plug hole is aimed
at the ground. Rotate the choke dial to “ ” position and pull
starter cord 10 to 15 times. This will clear excess fuel from
engine. Remove any fuel which splashed on the product. Clean
and reinstall spark plug. Clean up any spilled fuel and move at
least 9m away before restarting. Pull starter three times with
choke dial at “ ”. If engine does not start, rotate choke dial to
“ ” position and repeat normal starting procedure. If engine
still fails to start, repeat procedure with a new spark plug.
Starter rope is harder to pull Contact an authorised service centre.
Old fuel Only use fresh fuel mixed with recommended oil. Fuel over 30
days old may prevent the product from starting.
Engine starts but will not accelerate Engine requires approximately
three minutes to warm up
Allow the engine to completely warm up. If engine does not
accelerate after three minutes, contact an authorised service
centre.
Engine starts but will only run at
high speed at half choke
Carburetor requires adjustment Contact an authorised service centre.
Engine does not reach full speed
and emits excessive smoke
Check the lubricant fuel mixture Use fresh fuel and the correct 2-stroke lubricant mix.
Air filter is dirty Clean air filter.
Spark arrestor screen is dirty Contact an authorised service centre.
Engine starts, runs, and
accelerates but will not idle.
Idle speed screw on
carburetor
requires adjustment
Contact a servicing dealer.
Line will not advance. Line welded to itself. Lubricate with silicone spray.
Not enough line on spool. Install more line. Refer to “Line Replacement” earlier in this
manual.
Line worn too short. Pull lines while alternately pressing down on and releasing
bump head.
Line tangled on spool. Remove line from spool and rewind. Refer to “Line
Replacement” earlier in this manual.
Engine speed too slow. Advance line at full throttle.
Grass wraps round shaft
housing and bump head
Cutting tall grass at ground
level.
Cut tall grass from the top down.
Operating the product at part
throttle
Operate the product at full throttle.