Troubleshooting
English 45
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To
determine what you should do, check the list of codes in the table below, and then try the
suggested actions.
Code Action
dC
Operating the dryer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
FC
Invalid power source frequency
• Try restarting the cycle.
• If this information code remains, contact a Samsung service
center.
AC
Electronic control problem (Invalid Communication).
• Contact a Samsung service center.
HC
Invalid heating temperature when dryer is running.
• Contact a Samsung service center.
9C1
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service
center.
tC
The thermistor resistance is very low or high.
• Check for a clogged lint screen
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung service
center.
bC2
Invalid state of a button.
• Check if a button is stuck.
• If this information code remains, contact a Samsung service
center.
dF
Incorrect door switch.
• Contact a Samsung service center.
If any information code keeps appearing on the screen, contact a Samsung service center.
DV6800K_DC68-03650A-08_EN.indd 45 2020-05-11 3:02:02
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