Samsung GALAXY S8+ User Manual

250Getting Help
For Assistance
The following topics address areas of support for your
phone, including troubleshooting, specifications,
account information, warranty information, and
customer service contact information.
Troubleshooting
Check the questions and answers below for
troubleshooting solutions for common phone issues.
Phone freezes/operation is unstable.
Solution: Turn the phone on again. If you are unable
to turn the phone off, remove and replace the Battery,
and then turn the phone on again. Datathat was being
edited is erased after your phone is powered on again.
Operation is unstable after a new
application was installed.
Solution: The newly installed application may be the
cause. Uninstall the application in Safe mode. See
“Uninstall Apps” on page59 for more information
about uninstalling apps.
To turn the phone on in Safe mode:
► Press and hold the Power key, touch and hold
Power off, read the disclaimer for safe mode, and
then tap Safe mode.
•
After turning the phone on in Safe mode,
“SafeMode” appears at lower left.
•
After restarting in Safe mode, your phone can be
powered on as usual.
•
Before turning the phone on in Safe mode, itis
recommended that you back up important data.
•
By powering the phone on in Safe mode, added
widgets may be deleted.

Samsung GALAXY S8+ Specifications

General

Screen shape	Curved edge screen
Pixel density	529 ppi
Second display	No
Display diagonal	6.2 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display resolution	1440 x 2960 pixels
Display number of colors	16 million colors
Processor cores	4
Processor family	-
Processor frequency	2.35 GHz
Coprocessor frequency	1.9 GHz
Processor lithography	10 nm
RAM type	LPDDR4
RAM capacity	4 GB
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	256 GB
Internal storage capacity	64 GB
Flash type	LED
Sensor type	CMOS
Rear camera type	Single camera
Maximum frame rate	60 fps
Optical sensor size	1/2.55 \
Video recording modes	1080p, 2160p, 720p
Rear camera aperture number	1.7
Resolution at capture speed	1280x720@30fps, 1920x1080@60fps, 3840x2160@30fps
Rear camera resolution (numeric)	12 MP
Front camera resolution (numeric)	8 MP
4G standard	LTE
2G standards	GSM
3G standards	HSPA, TD-SCDMA, UMTS, WCDMA
SIM card type	NanoSIM
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	5.0
3G bands supported	850, 900, 1900, 2100 MHz
4G bands supported	700, 800, 850, 900, 1800, 1900, 2100, 2300, 2500, 2600 MHz
Bluetooth profiles	A2DP, AVRCP, HFP, HID, HOGP, HSP, MAP, OPP, PAN, PBAP
SIM card capability	Single SIM
2G bands (primary SIM)	850, 900, 1800, 1900 MHz
Mobile network generation	4G
Subscription type	No subscription
USB version	3.2 Gen 2 (3.1 Gen 2)
USB connector type	USB Type-C
HDMI ports quantity	0
Headphone connectivity	3.5 mm
Platform	Android
Google applications	Google Maps, Google Play, YouTube
App distribution platform	Google Play
Operating system installed	Android 7.0
Color name	Midnight Black
Form factor	Bar
Product color	Black
Protection features	Dust resistant, Water resistant
International Protection (IP) code	IP68
Themes	Wallpapers
Personalization	Icons, Menu, Shortcuts
Personal info management (PIM)	Alarm clock, Calculator, Calendar, Events reminder, Notes, To-do list
Playback modes	Zoom
Audio formats supported	3GA, AAC, AMR, AWB, FLAC, IMY, M4A, MID, MIDI, MP3, MXMF, OGA, OGG, OTA, RTTTL, RTX, WAV, WMA, XMF
Video formats supported	3G2, 3GP, ASF, AVI, FLV, M4V, MKV, MP4, WEBM, WMV
Multimedia Messaging Service (MMS)	Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Talk time (3G)	24 h
Battery capacity	3500 mAh
Standby time (3G)	- h
Browsing time (3G)	13 h
Browsing time (Wi-Fi)	15 h
Continuous audio playback time	50 h
Continuous video playback time	18 h
Continuous audio playback time (display off)	78 h

Weight and Dimensions

Depth	8.1 mm
Width	73.4 mm
Height	159.5 mm
Weight	173 g