Siemens OpenStage 20 T User Manual

Using team functions
81
Step by Step
Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may
belong to a group of stations (agents), to which calls are
distributed.
An incoming call is always assigned to the agent idle the
longest.
Logging on and off at the beginning and end of your
shift
N Press the key shown.
Select and confirm the option shown.
Confirm,
or
select and confirm the option shown.
j To log on, enter your identification number ("Agent:").
Contact your service personnel to find out what it is.
Logging on and off during your shift
N Press the key shown.
Select and confirm the option shown.
Confirm.
or
select and confirm the option shown.
UCD?
*401=Log on?
#401=Log off?
UCD? f
#402=Not available?
*402=Available?

Siemens OpenStage 20 T Specifications

General

Brand	Siemens
Model	OpenStage 20 T
Category	Telephone
Language	English