Help Guide
Wireless Stereo Headset
WH-CH500
Initializing the headset to restore factory settings
Disconnect the micro-USB cable, turn off the headset, then press and hold the
button and the - button
simultaneously for more than 7 seconds.
The indicator (blue) flashes 4 times (
), and the settings such as the volume adjustment are reset to the
factory settings. This operation resets volume settings, etc., and deletes all pairing information. In this case, delete the
pairing information of the headset from the Bluetooth device, and then pair them again.
If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.
4-731-715-11(2) Copyright 2018 Sony Corporation
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